Candlewood Suites Knoxville Airport-Alcoa by IHG

Checking in was wonderful! The person on the next shift was NOT VERY GOOD. checking out and coordinating shuttle to the airport was Excellent (same person checking me in the previous day) ... overall I would stay again!!

Arrived late flew the red eye. Front desk staff was kind and helpful

Staff was professional and courteous and provided a shuttle to the airport

Nothing.

People was great atmosphere was great room was cozy

Good

Great hotel to stay at when you have a flight out at the Knoxville airport. I was able to work comfortably at the work station in my room and got a good night's sleep before my flight out.

Nice Hotel, staff were really helpful and a nice selection of drinks and snacks available.

clean rooms, clean beds most important. the kitchenet drawers wouldn't stay in. AC was nice and cold. The main street is very difficult to cross over, but a mile down was a loop around. I would stay there again.

Good

Was surprised by the room including the full size fridge. Staff was very helpful and the shuttle service being available 24 hours to the airport was especially helpful with as busy as Knoxville airport has gotten.

I have stayed in several hotels in this area and decided on this hotel because they offered laundry which I needed. I was pleasantly surprised at the amenities such as the fitness center , laundry facilities and the room itself. I gave it a 4 star for cleanliness only because the hallway and garbage by the elevator was overflowing and it smelled strong. The room itself was clean and quiet and I loved the wall unit A/C. It was well stocked with supplies. I would definitely stay here again.

Excellent staff very helpful. Great information about the airport and shuttle.

Good hotel. We got in late and left early. The room was clean and spacious. Would definitely stay again

This was a great option for an airport hotel. The price was fair, the room was clean, the airport shuttle was quick and efficient, and the staff was super friendly and helpful. Tracy, who I believe was the manager was always around and always super friendly and helpful. She made sure everything about the stay was exactly what I needed. Very nice to see a manager of a property so invested in everyone’s stay. Would definitely stay here again.

Friendliness of the staff The A/C didn’t cool. Filter and coils were completely clogged.

Exercise room was fabulous! A door that separates the laundry room is needed.

The room was so clean, so large, bed was extremely comfortable!!!! I have showed pictures to all my family & friends & even posted about it on my Facebook. The staff were great & we’d stay there in a heartbeat again. we highly recommend it No

In a good location to be able to travel. Free laundry room. Overall decent location. The room had a really bad smell, the shower had mold around the edge and the bottom had a bad patch job. Air conditioner did not work great and the ice maker didn’t work.

Enjoyed my stay, very quite environment