Courtyard Knoxville Airport Alcoa

Comfort and clean

The staff are pleasant, friendly, and very helpful. The room was clean, air conditioner worked very well, and it smelled good! The breakfast and dinner menu was very good, served hot and to order! Perfect! I will stay here again while visiting the area! ***** stars!

We got snacks and water after checking in. Shower title was cut up. Needs detachable shower head.

This was a great place to stay. Clean, welcoming staff, and really nice.

The only negative issue I had was no hot water in the shower.

Clean room, staff very friendly, breakfast delicious and parking very convenient

All staff were friendly and willing to help in any way the could. AHUGE SHOUT OUT TO SEIRA THE BARTENDER!! She was quick friendly and went over and above to keep us informed of any information we needed about the area. Seira was most friendly to pur 7 year old to and attentive to his needs as well. You are very lucky to have such an outgoing young lady at the small restetaunt/bar. We had a great 4 days stay thank you. Heidi Carey

Didn’t like having the pricey breakfast but the room and staff were nice. They offered us to leave our motercycle under the covered entrance during our stay and we didn’t even ask them. Staff was friendly rooms and property were clean we had a nice roomy area with comfortable seating to gather.

Lady at check in was great and room was clean and spacious!

Great

The tv remote ?

Exceptional

Breakfast was great, especially with my Starbucks coffee! Staff was very courteous and everything was very clean!

Great place. Clean and the staff was amazing

Exceptional

Exceptional

Clean. Nice, friendly staff There was anything I didn’t like.

There was anything I didn’t like.

Location: The hotel was perfectly situated for our travel needs. Price: The rates were very competitive and aligned well with our budget. Shuttle Reliability: We pre-scheduled a shuttle to the airport, but it did not arrive on time. While the front desk insisted "all was good," the driver later informed us that our trip had never actually been put on the schedule. This caused unnecessary stress during our departure. Additionally, they did not help with loading our luggage in the back. Cleanliness/Odors: The entire shuttle smelled strongly of cigarettes. It was a very unpleasant environment for a commute to the airport especially with kids.

I made this reservation last minute but, found a hotel fast and reserved one of the empty rooms for us. Very clean property. It actually seems good when you walked in. Will stay again when needed.