Courtyard Knoxville Airport Alcoa

Room was clean and staff were friendly and accommodating. Bartender was great!

I liked the pillows. I liked the numerous plugs for electrical devices I liked the fact that the shower turned on to exactly the right temperature water. Excellent breakfast choices and polite staff.

Our family stayed in various hotels in the area for our family reunion. We picked Courtyard by Mariott. Great decision. Though I've stayed in more upscale hotels and suites, the hospitality of the staff and overall condition of the hotel made this one of my most enjoyable and memorable stays. ALL of the staff were absolutely wonderful! The Bistro Bar served good light foods and adult beverages. Even the floor padding in the hallway was very soft and cushiony. We liked everyone so much we hugged staff when we checked out. The location is within 2- 10 minutes from a lot of eateries and retail shopping. Great place to stay in Alcoa, TN.

The property is close to the airport. it's clean, but only some staff are friendly. I said some, because one who was in the front desk early in the morning the day I checked out . I had asked for a shuttle to take me to the airport. I did not like his attitude because apparently I should have reserved the time to be picked up. He was not helpful at all. He could have offered an alternate way to get there, in case I don't get picked up, he just shrugged it, The shuttle service is a third party company, not owned by Marriott, however, it is still not a good thing for Marriott. The second experience about the shuttle is the driver came late, and she drove like crazy, hit the curve, and had a bad attitude again! I am from California and expected that kind of attitude in California, but not in Knoxville. But, other than that, the accommodation was great.

Very comfortable bedding. Room had a sofa with ottoman as well. Electric coffee maker inroom. Door handle does not turn down to enter. Instead ypu swing handle up - this oddity caused an unnecessary trip back to front desk.

All excellent

It was fantastic ? Getting in an out of parking lot was awful ? traffic was very heavy all day.

It was fantastic Getting in an out of parking lot was awful traffic was very heavy all day.

Super close to the airport Clean and loved the bistro

The place is clean, well managed, you have everything you need for a short stay, the staff is friendly and accommodating. Maybe you should not buy anything at the hotel, it's way overpriced.

The pool was dinky.

The shower was freezing cold and when I mentioned it checkout at 5am, the person behind the desk couldn’t care less. I would like my money back.

Bar

Exceptional

Exceptional

breakfast was not included.

Her name escapes me but gal at the front desk was absolutely amazing!!!!

Exceptional

convenient comfortable

Comfort and clean