Hotel Heron Alexandria Old Town, Curio Collection by Hilton

Also the valet parking is very poorly run. Lots of times there was no one present at the desk. Was explained it is contracted out and hotel has no control over then

Comfortable room with helpful, friendly and attentive staff. We enjoyed the rooftop bar. Drinks were pricey, but the barkeep was friendly and responsive. The hotel was an easy bus or tram ride to the public metro and easy walking to waterside restaurants and shops. Would stay here again.

nice hotel in a very nice location.

Great location, hospitable team, clean rooms, excellent dining accommodations, we definitely plan to come back again.

Beautiful bar rooftop. Staff was great. Nice breakfast.

Upon checking in the staff never mentioned or pointed out the amenities.

Clean

Lovely, convenient hotel with great friendly and helpful staff

Hotel’s valet parking is expensive so we used the Courthouse Garage around the corner.

Clean and friendly Nothing

HVAC thermostat is a little hard to deal with in the dark, so we didn't sleep all that well. Nice gym. Overall, vey good.

Breakfast is quite good. Location is fairly good with 12-15 min walk to waterfront.

Staff was very friendly. In a nice, very walkable area, close to many restaurants, shops and the waterfront. Clean room. Very quiet! I didn’t hear many other guests going in and out of their rooms like other hotels.

Parking outrage

Worth every dollar. One of the most walkable hotels I've stayed at. If I am back in the DC area, this is the hotel that I will be staying at for sure.

The staff was very helpful and customer focused . Had breakfast in the hotel restaurant and it was deliciously and our our server Emma was exceptional . When booking our hotel on booking .com we got a room on the second floor , adjacent the elevator and right on the street .

Lovely hotel. Great staff. Great location. There is no coffee machine in the room, essentially sacrificing guest convenience for a tiny profit margin bump.

Front desk

We stayed for nearly a month as we had suffered a small house fire and needed a place nearby. The staff were very friendly, helpful, and competent. The room was quiet and everything worked. The food in the hotel bar and restaurant was excellent (with plenty of dining options nearby if you want to get out of the hotel). It's a pet friendly hotel and they treated our small dog really well. The wait time for the valet was often very long (20 minutes or more at times) because it appears they were understaffed (and parked the cars several blocks away). However, it's easy to get a ride or use the (free) public buses nearby as well as the DC metro system.

Wonderful staff and location