Hyatt Centric Old Town Alexandria

Staff where very good and in a good location close to metro

Exceptional

The location was fantastic - short walk to the King Street metro and a 15/20 minute walk to the waterfront. The staff were approachable and the hotel was very clean. The beds were very hard and not very comfortable. We ran out of shampoo and body wash during our stay and these weren’t replenished.

It’s near everything. (Which I guess you could also say for Hampton Inn and Hilton) but we chose this because the facade is beautiful. The King St bus is just across the street. There’s a good sandwich place near it. We didn’t get the chance to try indochen as there’s plenty or restaurants at the waterfront. The staff are very helpful. There was an issue concerning the payment (I was double billed) but was quickly resolved. I would love to be back again and stay here!

Good

Exceptional

Parking valet needs some help as not timely bringing up vehicle in the morning. Called in advance and still noticeable delay.

Good

Poor

It was a great, clean, and conveniently placed hotel.

The Hyatt Centric was a wonderful property. The room was cozy and quiet with a beautiful view of Old Town. All aspects of the accommodations were amazing. Every member of the staff that I encountered was congenial and very helpful. I will definitely be returning for another stay.

I liked the feel of the hotel. For someone traveling alone, the hotel felt safe. Everything was perfect for my short stay.

Room size small Limited clothes storage space

Location was prime. Staff was kind and attentive. Restaurant was really good and affordable. Bathroom was a little small

Bathroom was a little small

Superb

Staff friendly & size of the room was great. I just wish for better parking. But overall it was a great stay

Check in was easy. The staff answered all questions and told us about the shops and restaurants on the street. It was very walkable or you can take a free trolly or bus. In the morning there was a great coffee shop on the corner that we got coffee and muffins to go on our way out of town. The room itself was very clean and new. Every inch was made for good use. However, it was really tight in there. We went to dinner and left early in the morning, It was good for a one night stay, but not for longer if you are traveling with more people. The decor was fabulous though. Loved it!

Check in was for 3pm and our room wasn’t ready until 5:45pm so we had to wait in the city with our luggage and it was ridiculous that was not communicated with us until we showed up to check in at the original time. There was also no body wash in the shower and our room was not cleaned while we were out.

Very clean. Friendly staff.