Holiday Inn Express & Suites Allentown West by IHG

The room was pretty good however there was construction throughout the property and a lot of things were being done to the property. The breakfast room struggled to remain clean. The food options were pretty good.

Todo

Eveeything was under construction. The room was set up wrong. Outlets didnt work. Lights didnt work. Fridge didnt work.

Needed also hand held showers. Shelf in shower for us who do long stays. Room was clean . Curtains were hung on a tension rod that fell off when you opened curtains. Should be a regular curtain rod for safety reasons. Attached to the frame. No, I would not recommend staying here.

The front desk staff was friendly, helpful, and accommodating. The shower in the bathroom was filthy (we cleaned it ourselves, sink area still had hair and dirt in it, the comforter in the closet that we used for the pull out sofa had a blood stain on it, and the pool was absolutely atrocious with food and unknown bits floating in it.

Enjoyed my stay here will definitely go back

The staff were very pleasant pool was great we had it to ourselves. Breakfast was spectacular very good verity of foods for adults and children

The stay was perfect for my family and I, it was close to Dorney park . Breakfast was good. Pool was great for the kids . I didn’t like how long we had to wait for the hot water to go on to shower .

The hotel is definitely going through up grades but the staff was very nice and and the room was clean.

business center needs improvement as printing was impossible only downside was room toward street needs better sound insulation

The rooms are nice and clean. Came back from a long day and saw the room looked as clean and tidy as the first day we showed up. The pool was nice and the kids had fun. Breakfast was really good and the employees in that section kept it running. Such as when the food tray was empty they replaced it quickly. Maintenance needs to be better as the hallway had a leak and painters tape all over the place. Other than that the staff was great and stay was just a nice. Will definitely stay here again.

The room was clean, quiet, roomy. The bed and pillows were very comfortable. The bathroom was clean and modern. The breakfast (free) was good, fresh and hot.

Good choices for breakfast.comfortable room Coffee .need dark choice

The pancakes are breakfast were good, but the machine had a lot of problems.

Everything was great from the time we checked in to the time we left. Staff were amazing, very friendly and helpful. Breakfast was great and the staff were friendly and helpful. Room was clean and comfortable. Would definitely stay there again.

Breakfast was decent and rooms were clean

The girl at the front desk with the brown curly hair was amazing!! Leaving

Friendly staff, great value. Met all our needs.

The only two minor issues I encountered were the floor in my bathroom was very creaky. I stepped on it and it made a lot of noise which was strange. The other point was I used the exercise center and it was right by the pool and it was VERY hot and I couldn’t get the air conditioner to turn on to cool it down. It was a very HOT power walk on the treadmill….the positive is that it probably helped me burn more calories!

Breakfast was decent. Staff was very nice. Bed was comfortable. Shower was great. Could have used a bit more light in the room. TV defaults to max volume when turned on which is not great for a hotel. Parking was a bit tight. Would stay again.