Fairfield Inn & Suites by Marriott Ames

Convenient, safe and quiet Limited breakfast options

Truly a pleasure staying at this hotel. It was perfect for my multiple day stay.

Good location for our bike ride at High Trestle Bridge

The location and the friendly employees Our room had a clogged sink when we arrived. The rooms were cleaned on our 4th day of our stay.

Slow cleaning service a bit.

Clean comfortable bed. Have fridge and microwave. Good breakfast too just a bit repetitive but ok. Slow cleaning service a bit.

Was there for 4 days. Never once was our room cleaned during our stay. Had to ask for toilet paper and asked for service twice. The excuse used was they did not have enough people to do the service. The breakfast area food was decent but the chairs were in terrible shape. My opinion is that the hotel needs a remodel and a change in management.

Breakfast was the standard hotel breakfast, scrambled eggs, bacon, sausage links, fruit, waffles, toast. Bagels , yogurt, oatmeal, muffins, strong coffee. Locations was clean for the most part. I did find a plastic form on the floor by the bed and there were a few places on the walls in the bathroom that needed to be wiped down. Firm mattress and good water pressure in the shower.

Great rooms. Very nice breakfast

It was good for the price

Price. Some updates needed.

Some updates needed.

Cleanliness of the room. A black sock on the carpet from previous guest a comb, blood on the curtain, lamps not working, drinks in the fridge from previous guest and then when you walked down the hall guests puts bags of garbage sitting outside rooms

This hotel was nice enough. It just needs a good cleaning. Floors were not vacuumed in the hall, needed cleaning in the breakfast area, shower curtain was dirty, and the bathroom floor not swept and mopped well. The chair in the room was torn up and dirty. The worst thing was that there was a printed sign on the door that said the sprinkler system wasn’t working. It was dated June 30 and our stay was on Aug 7. That’s unacceptable in my opinion. The sign was not obvious and we saw it as we were leaving.

When checked-in room was not clean! Promised would have cleaned stat in the morning on Monday, terrible room service did not clean Or empty the trash, bed not clean hairs left in bed, I showed front desk staff pic's WOW, bathroom above light switch wall peeled and shower curtain ripped/torn. Last day 08/04 no clean towels, had to go buy towels absolutely unacceptable worst hotel service and experience I ever had! 1 out of 10 continental breakfast was good I guess!

Pleasant

Like pounding from water or Pipes at 5:30-7 am Near the door. Not sure. The staff were very friendly and helpful. Complementary water was great.

Excellent staff, very exceptional breakfast buffet, very clean rooms. Great location. Easy check-in & check-out procedures. Easy accessible parking lot.

Highly disappointed in cleanliness and upkeep of property. Overall quite dirty and run down. Was not up to Fairfield Inn standards. Staff was extremely accommodating and tried to make things ok for us. Due to event in the area, there were no options to move. Would never stay there again.

Check in was nice and very smooth with the front desk lady. The room had cob webs and no running water in the bathroom sink the next morning. Told two housekeepers and no one did anything. Went to front desk and the man came and looked but couldn’t fix it and no maintenance worker was available to fix it???? Just apologized for the inconvenience. Offered to change our room but didn’t have another suite to move into. Just very disappointed when you pay over 500.00 for two nights and this experience happened. He said the manager should reach out this “week”. So we will see about that. Hotel is in need of a major update outside and inside. Not worth the money. Felt bad for these other people said they had to smell urine and blood on bedding in their room.