DoubleTree by Hilton Hotel Buffalo - Amherst

Concern at check out was shown or any apology. Will never stay at that hotel ever again

It was under construction

Breakfast y thing the staff said something is not true

Room was just remodeled. It was very clean as I believe we were the first guests to stay in it. Few issues, TV didn't work. Maintenance was in our room fixing it for about an hour. No shower curtain liner, and the outlets at the desk didn't work. Staff was excellent .

Central for our needs

Nice and clean I would like to visit again in future

The place is decent. Kids suggestion, add mat to the bathroom.

Clean and fresh

Good

A little renovation was a small issues but everything else was ok

I was upgraded to a suite and it was newly renovated. It had a separate bedroom with two queen-sized beds, large closet, and large television. The living area included a smaller sofa, lounge chair, ottoman, which doubled as a table, and small side table. It also had a desk and chair and large television. A small kitchen was to the right of the foyer and was attached to the living area. The kitchen was equipped with a small refrigerator, sink, microwave, and coffee maker. It included a cabinet with glassware, which was above the sink. The bathroom was spacious and the shower and toliet were in an attached small room. I would have preferred a bathtub, so this was the only negative for me. The suite resembled a small, contemporary apartment, tastefully decorated and very comfortable.

Hotel was good but under construction and kind of a nuisance. Other then that great!

Rooms were recently remodeled and clean. The bed sheets felt damp as if the room humidity was extremely high prior to our arrival. This resulted is a very poor night of sleep.

Great hotel nice and clean

Nice newly renovated and still renovation in progress

room was nice besides that

Overall the stay was very good. The hotel bar's food was very overpriced for the quality so I do recommend dining out instead.

Staff is by friendly.

Great hotel, but there was construction on another part of the floor/ building so switched rooms when we first got there but otherwise the room was great. We ate dinner there & breakfast and menu was perfect. Loved not having to leave the hotel because we were there for short stay moving daughter out of local college dorm.

Nice and clean room.