Four Points by Sheraton Anchorage Downtown

The staff was knowledgeable and friendly during our stay. The property was close to downtown so you can walk and enjoy the area.

To much money for what we received in room

Bed bugs with 10 bites on my back and a sleepless night

Great place for walking downtown Anchorage. Clean and comfortable room. Family of four staying for two nights.

Fine, but overall disappointing. We expected much more at this price point. The property has not been renovated in quite some time, and

This is a walkable location to historic Anchorage and Delaney Park. The staff was above and beyond, especially the breakfast staff. We met David the first morning we were there, then Sherrian served us the other 3 days. Both were friendly and attentive without being overbearing. The front desk staff was always friendly and greeted us each time we passed. I wish hotels could return to daily room cleaning. We were there for four nights and had our room serviced just once.

Found cracker crumbs on the floors near the bed and the couch.

Location is great! There’s was a light that was not working and also the air conditioning wasn’t working

Hotel is pretty tired. Time for a refurbishment. Staff was friendly and helpful.

Centralized from downtown

Staff in general were helpful, but some llacked knowledge of the local area. Humpys is not a quality restaurant... its a bar serving quick food! Room was not really acccesible. Had to step into the shower. For safety, accessible showers should have fitted seat to the wall, or a chair with a back to it. Shower stools are not safe. No back to them and no arms Shower floor was slippery, had to put a towel down on the floor for grip. As a result, had to shower sitting down and unable to wash properly. Not enough room to get the wheelchair to the side of the bed. Lighting was poor in the room. Needs to be improved. More attention needed when vacuuming the carpet.

The coffee was disappointing - perhaps it wasn’t fresh - but that was a minor issue. Overall, I had a decent experience. I was only staying for one night before an early morning drive, so it was simply a quick stop for a good night’s sleep.

This was a basic hotel well located in Anchorage with minimum facilities. May stay was comfortable and safe and the room was clean.

Location and staff Room was very dark

Location is in downtown, close to eateries and shops. They provide coffee and tea in the lobby carpet is a bit old

The staff was very friendly and professional. The room was spacious, well thought out and clean.

Location was good Four Points Sheraton brand positioning is to operate as a midscale to upscale facility. Given our extensive travel and hotel stays worldwide, at best we rate this facility as three-star with a five-star price, which would benefit greatly from an upgrade. On the whole, staff were very helpful but be prepared for a facility that does not align with the brand position.

Very friendly staff and easy check-in. Room was very clean and we loved having a suite so we could spread out. Hotel is in a great location for walking to restaurants, shopping and activities.

If you get a chance to chat with David, please do. He was very helpful and friendly.

My breakfast was delicious, waitress was very friendly and helpful. Didn't like being on the ground floor, would have preferred a room with a view, not the carpark. Kitchen smells permeated through to my room in the mornings so maybe an upper-level room would have avoided that. Some updating wouldn't go amiss. Also, having no transport, the location was just a bit out of the way of main town but didn't realise that at the time of booking.