DoubleTree by Hilton Boston - Andover
About DoubleTree by Hilton Boston - Andover
Offering free Wi-Fi, an indoor pool and 2 restaurants, DoubleTree by Hilton Boston-Andover is located near several schools including Merrimack College, 6.0 mi away, UMass Lowell, 8.0 mi away, and Phillips Academy, 6.1 mi away. Each room provides a flat-screen 52-inch cable TV, minifridge and an iPod docking station. There is also a coffee machine. Featuring a shower, private bathrooms also come with a bath and a hairdryer. At DoubleTree by Hilton Boston-Andover guests can exercise at the on-site fitness center. Meeting facilities, luggage storage and dry cleaning services are also available. Free parking is included. An array of activities can be enjoyed on site or in the surroundings, including billiards. Boston Logan Airport is 25 mi and Manchester-Boston Regional Airport is 28 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
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Stayed one night but it was excellent
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Good
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Exceptional
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Rooms were nice and clean
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Very clean, friendly staff, very quiet. Hot tub and pool were clean and relaxing. Cookies are a wonderful bonus!
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Very spacious and comfortable room, perfect for relaxing after a long road trip
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Superb
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The lobby was very nice and clean, our room was clean and the breakfast room was very clean and comfortable. The breakfast was really good and the turkey club in the bar/grill tasted great. Would stay here again.
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Clean and in a secluded area. This location had a nice lobby entrance, and customer service was pretty good.
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Great service!
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The grounds were private and well maintained. Parking was plentiful and free! The breakfast buffet was very overpriced and the food quality was terrible!
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The staff were incredible! Thank you for all your amazing help!
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I actually seen a mouse run across the floor while having breakfast in the dining hall this morning!
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Staff could be more friendly
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Good
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Breakfast needs to be earlier
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The hotel is clean and cozy. Their breakfast is delicious!
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Exceptional
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Honestly this hotel was not clean, my 1 year old an old milk bottle under the chair in the room. That i did not even notice myself. Also experienced having to look for bed bugs due to our team mate waking us up because she had bed bugs in her room. We had to leave everything in the bathroom and left as soon as my baby woke up. Its ridiculous. Will not recommend to anyone!
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We went to the restaurant for dinner where the staff was very pleasant but the food took a long time to arrive and was lukewarm. Once back to our room, we received a message from friends of ours on another floor that they had bed bugs. My husband went to help her and her sons while I scoured our room for any signs of infestation. Without finding anything and with limited local hotel options to move to, we reluctantly opted to stay. I moved all of our belongings to the bathroom/tile floor to minimize any exposure and was up multiple times throughout the evening checking on our kids and bedding. The staff was not helpful in relocating our friends that found the bed bugs. We ultimately helped find her a place to stay rather than her car with her two kids. Other friends of ours had a father and son sleep in their car because the son refused to stay in the room. I would prefer we all be refunded based on the terrible experience, but she should absolutely be.
