La Quinta Inn & Suites by Wyndham Boston-Andover

Ok

Pool was nice for my daughter, but room wasnt very clean. The shower was still wet and had hair in it so I cleaned the shower and wiped down the bathroom before my family used it. The beds weren't terrible but definitely could be better. Breakfast was pretty plain.

The staff checked us in when we weren't even on the property, and automatically charged the card on file, claiming that "their system went down so they had to check everyone in". Oddly enough, every evening as we were coming back from our day, they were giving the same BS story to all of the guests each day. Either they have the most unreliable system that crashes every day, conveniently, at check-in that forces them to not give their guests the option to change their payment method, or management prefers to operate under some pretty shady business practices. Hotel staff was very dismissive and seemed like requests for pillows (which they claim they didn't have), fresh towels, replacement shampoo, etc were a major inconvenience to their day even though at check-in, we were told that housekeeping DOES NOT check in on guests/rooms under a booking and that they ONLY clean after a stay, that if we needed anything to ask the front desk...I guess they don't anticipate guests actually asking the desk staff to provide accommodations.

Excellent

room very spacious

Very clean room and well worth the money. We would stay again when we are in the area.

Great facility, excellent breakfast.

Todo muy bueno, para la familia, para los animales todo súper

Worst hotel stay I’ve ever had. We stayed for five days, and not once was our room cleaned. Housekeeping never came, towels weren’t replaced, and trash wasn’t emptied. For a stay of this length, basic room service should be expected. This was extremely disappointing and not the level of service I would expect from any hotel. I would not stay here again.

Clean room and staff is very helpful

It’s my second time in the hotel.

I came to this hotel with my family for a vacation. The experience was terrible. The day we arrive there was no WIFI. When I got the keys to my room there was someone already in my room. The keys never worked everytime we came back i had to keep going to the front desk to reset tge keys. Requested the room to be cleaned all the maid did was take the dirty towels and didn't even clean the room or even leave clean towels. My stay here was very frustrating

Very professional, proficient and kind staff. Would gladly book here again.

Nice property. Beds were comfortable

mattress lumpy toilet ran all the time

The room felt like it was coated in grime and there was so much dampness in the air it was uncomfortable. There was mildew in the shower and stains in the tub and rat traps outside. I will never stay again. The beds were also incredibly uncomfortable.

Great staff

The hotel upon entering was fine. We waited a few mins to be helped by an employee named Chad. The interaction was fine. The room was 103 the ada room. The shower unfortunately leaked all over the bathroom and out onto the carpet. It made it very slippery due to the lip of the shower being insufficient to stop the water from flowing everywhere. We let the nice lady know at the end of our stay. She was surprised maintenance hadn't fixed.that I guess it has been an on going issue. Other than wet sock the stay was ok.

Disappointment had to cancel my reservation. I did a reservation for two days to relaxed. enjoy the pool and celebrate my birthday there and unfortunately, the pool was temporary closed. The Quinta always seems to have the problem with the pool. It felt like Customer Service lying about that.lying

Sadly our room smelled like wet dog and we booked needing a wheelchair accessible room which this was not even remotely. Also we booked this hotel because it had a pool with a lift and we were only staying one night and upon checkin we were told the pool was closed. It was just disappointing right from the check in when all the things we asked for and needed were not given/available. We did not question any of it as we had a very long day and were tired but were happy to check out long before check out time.