Sonesta ES Suites Annapolis

The staff was very helpful and friendly and the property was very clean. We will definitely stay here again.

We will not stay there again. Staff were slow and rude. We called about the AC not cooling the room and the staff said there was no maintenance and offered a refund. When we first entered the room there was a big puddle just inside the front door from when they power-washed the entire outside. A miscellaneous charge appeared on our card after our stay which the manager could not account for so we had to cancel our card. Booked the stay because they advertise connecting/adjoining rooms but when checking in we were told they do not have connecting/adjoining rooms. Also, there is no mention of a required $100 deposit upon checking in. Although we booked two rooms but had one vehicle they still charged the other room for parking. We would give no stars if were possible.

Nice clean swimming pool - 4' deep end to end. Lots of pool towels available. The breakfast eggs and sausages were absolutely tasteless, but it was available and fast and we were in town to do a lot of work, so we ate. There was also the typical cereal, yogurt, toast, etc. We didn't eat those. We didn't appreciate the $7/day fee for parking in their lot. Had I known about it I would have parked across the street.

We enjoyed our stay. The pool was great; clean and well kept and perfect for families. Our room was clean and suited our vacation quite well.

The location is great, very central. The rooms were mostly clean and nice to look at. I slept on the sofa bed and it was very old. My kids slept on the beds and were comfortable

Was a great place and the front desk was so nice and helpful. Breakfast was great!

The front desk receptionist was amazing. I wish I could remember her name, but from the moment you walk in. She had a bright smile. Very very good with Customer Service getting things ready for us. Even when we called ahead of time it is always good to come somewhere and stay somewhere where the front desk receptionist has an amazing attitude friendly and just is on point. I really do wish I could remember her name. Not much. I actually did not like I have nothing. But good things about this place thus far.

I stay here often, but unfortunately, the prices have gone through the roof.

Bed was not comfortable sheet on the outside of the cover kitchen table legs very wobbly and unsteady could not sit and eat at this table not handicapped like I requested or accessible to enter apartment from the street had to get help to roll over grass covered grass area to reach sidewalk.

Location We saw a roach in the kitchen.

Room off front street in back we liked Not enough furniture

Great breakfast, nice pool and fire pit. We were on 1st floor. Condo was nice, but could hear a lot from condo above us. A lot of people smoking pot on property too. Pool area needs someone to go in there and clean debris around fence line and I think they should upgrade the pool towels.

Nice private room with little kitchenette and sitting room Not sure of anything

It was reasonably priced, clean, generous in the size of the room, and the amendments, and the staff was very helpful No elevator for luggage

My room was great My brother who was gonna be right next door, his room smelled like cat piss. Gave him a suite that was smaller. People ended up in the suite he was supposed to have. They weren't disrespectful but I noticed that the door was always open or cracked.

Facility, location, breakfast and staff! Parking was not as plentiful

Room is very big, clean, and comfortable. There is free breakfast and a pool. Very peaceful neighborhood close to Annapolis downtown. They didn't say I had to pay for parking, then I was charged $7 for it.

friendly family oriented atmosphere!!! The staff goes over and beyond to help!!! Staff does a fantastic job keeping everything clean and looking good !!

Great location, our room had 2 bedrooms and 2 bathrooms which was perfect for us. Breakfast was included and there was always plenty. Some signs of wear in the room- carpet had some areas that had been patched that were coming up, soap dispenser had fallen off the wall and was propped up on the counter.