Rodeway Inn & Suites near Outlet Mall - Asheville

The staff were good but the room although not dirty it did smell heavy like cigarettes including the bedding and pillows. The first thing I noticed was the railing inside the elevator was broken and hanging by one bolt. It didn’t affect the elevator functionally, but it probably wouldn’t be a big deal to fix either, and it was just left that way, hanging. Not a good look to just not maintain your property.

Clean bed, AC worked well, room seemed clean enough. Bathroom had low water pressure in the shower and sink but had plenty of hot water. Location was great, felt very safe and was super close to the outlet mall, downtown, and some good restaurants. Elevator and stairs smelled a little.

Muddy footprints on the bathroom floor. Had to pay a $100 cash deposit. Nobody was at the front desk to refund my money when I went to check out at about 8am.

Nothing It was very dirty. Stains on our sheets and pillows. Black stuff on the beds

When you walk in The carpet was stink

Over all, it suited our needs at a good price. We a didn't have any coffee available for our entire stay. There was also no soap or shampoo provided. Not sure if it was available if requested . The TV had a poor selection of stations. There was no network or news.

Nice staff member, but I just couldn’t stay in the room. The room wasn’t clean, at least to my standards. The television was dusty, the pillow cases were stained and the bathroom wasn’t clean.

Property was destroyed damaged and disgusting. Looks like they have full time residents there in there lowest level. The smell is overwhelming of smoke even though the desk says no smoking. They gave us a room that wasn’t cleaned and had bodily fluids everywhere. We got out of there quick, I was asked for pain killers by the hotel residents. Expedia was quick to refund us after some communication.

Nothing Everything

2 different rooms had blood on the walls

clean room, staff friendly

n/a

Location is good. Room was clean. No one was monitoring the front desk when we arrived for almost 10 minutes. I had to walk around to find employee. Says a "No Smoking" facility but people are allowed to smoke next to the front door causing the facility to smell like an 80s bowling alley. Stairwell needs a good cleaning. Said it would sleep 5 but did not have a couch or cot available. One had to sleep on the floor.

This rodeway is one of the nasty places I have ever stayed!! the room the beds was made up but

Location was great, convenient to outlet mall, Biltmore, etc. The TV worked, didn't work, worked, etc. No hairdryer, requested additional pillows were told "we don't have any". Had to request clean towels and our room was never cleaned the entire stay.

Plenty towels & quality toiletries. Weed Shop in lobby. Homeless & druggies roaming property.

Clean, close to restaurants and shopping...

Check in time was 3:00 p.m. we arrived at 5:15 and the front desk said they didn't have any rooms ready after a half hour we got into a room. There was no hand towels or no kleenexes in the room there was cobwebs in corners and slang written on the ceiling. Also absolutely no coffee anywhere in the hotel. The lady at the front desk never got up off her chair, making you look over the front desk. I've worked at hotels and I feel that was very rude. Maybe I should say she was lazy. The hotel itself in the stairwells all hallways and elevators had a very bad odors. Upon entering my room it smells of marijuana. I will never stay there again if in the area.

Nothing Transits at entrance of door i didn't feel. I had bed bugs in my room ?

Save yourself the trouble and just don’t stay here if you have any standards for a living space. Roaches, bed bugs, loiterers, piss soaked carpets, disgusting beds, incompetent staff. Absolutely the worst place Ive ever stayed. Actually had a mental break down every single day because of how terrible this “hotel” is. Here’s a tip if you choose to ignore the warnings, if you argue the temporarily held $100 even a little bit they won’t charge you. I only know that because after I paid it, I happened to hear two other guests not have to pay it.