Courtyard® by Marriott® Baton Rouge South

We had a 2 night stay and it was not what I read on the reviews we got changed to 3 different rooms throughout our stay got woken up to room flooded with water from the AC unit, the pool water was hot like a hot tub would be also the hot tub didn’t work they had leaks throughout the hotel also have a mildew smell in the rooms because of leaks and what not the beds was not comfortable mattress are worn down, but other than that the front staff was great and helpful as much as possible

Always a great place to stay

The bistro attendant acted like it was a huge imposition to serve me an extremely stale bagel. There was a lawn crew outside my window at 6:45 in the morning before my alarm went off. The only redeeming thing was that the two front desk ladies were nice. Will never stay here again.

I like that the property and my room was clean. Other than that, I was very disappointed in my stay. There was no hen soap to be found anywhere, we were told that they would have to get it from the Residence Inn across the street and the mattresses were terrible. They were lopsided. You can tell where a person had been sleeping. One side was up and 1 side was down, and I've stayed at Marriott lots of time, and I have never, ever experienced this before. My suggestion is that you guys get some new mattresses and make sure that your guests have plenty of soap.

Elevators were not clean. Our room had a wet smell. It was not a great stay.

The pool and the jacuzzi area was tremendously filthy. The sink in the bathroom was draining very slowly. I booked this property to enjoy the indoor pool and jacuzzi and it was so nasty I wouldn’t dare step foot inside. As we were leaving to check out the fire alarm mysteriously went off…My sister and I were highly disappointed with our stay.

The TV did not work, and there was no coffee until 7 am.

The room was nice and the hotel was nice as well. Staff was very friendly and helpful. I wish they would have had a complimentary breakfast.

Air conditioning not strong enough in room. Uncomfortable beds. Lobby ceiling leaking.

it was good overall for the price

The reason we booked this hotel so our grandson could swim in the indoor pool and eat breakfast and both were broken and our room was very dirty and outdated

Kudos to the staff. They was friendly & accommodated to the best they could. Upkeep of rooms leave a whole lot to be desired.

Very nice facility. They need bigger pillows and coffee cups in the room. Only "ding" would be the lack of the bistro area due to employee illness and stove being broke.

The room was clean and half of the staff was friendly. When we arrived they didn’t have a room available for us, so we had to wait an extra hour to check in. Once we checked in we found the AC in our room didnt work and there were no more available rooms. We were very unhappy with that.

Asked for adjoining rooms, traveling as a family, unable to accommodate. No soap at hand sink. Great bathroom and walk in shower. Bed comfortable, a/c great. In bathroom there was a loud roaring noise. Thought it was the exhaust fan but not the one in the bathroom. Closed BR door and noise not heard in room. Woke up this morning to a roach dead on the desk. No complimentary breakfast. Quick check out.

The hot tub was cold and the water was gray n smelled funny the ceiling was falling in in the whole pool area which was very disappointing to us. The room was nice the free coffee was taken up early both in evening an morning again disappointed. Check out was @ NOON an 10am housekeeping was banging on door!! The staff was nice an helpful. Not what we expected from a Marriott hotel.

Pool was disgusting even though it had just been “cleaned” and woke up to cockroaches in the room. Staff was friendly and good area though.

Staff didn’t want to give us a credit on them telling us housekeeping was shorthanded and the room won’t be ready until after 4:00pm which means we sat outside for an hour and couple minutes waiting ; nobody informed us anything !!! the least they could’ve did was give us credit , hot tub wasn’t working !!! And tv’s wasn’t working either . But they did send maintenance for that issue that was about the only thing fixed we didn’t check tvs when we first arrived. We would’ve known internet wasn’t working with the tvs showing black and white nothing playing because we checked pool after arrival and went to sleep . No tvs

Good n Nothing

Our stay here was nice the only downside was room 224, the toilet did not flush and the patio would not lock. We were moved to 221 and the fan in the bathroom stayed on all night despite numerous efforts. We would not stay here again