Howard Johnson by Wyndham Beaufort/Parris Island

No staff , no parking

No person on site. Only a kiosk to check in that took a long time and there was a line forming. Ice machine didn't work, the breakfast area had some of the electrical equipment broke, and tops of equipment was dusty and un cleaned for weeks if not months. The grounds were trashy along entry. Entry door into hallway from outside didn't lock/latch so no key needed. Hall to rooms smelled bad. Window beside entry door was broke/cracked majorly. Room Cleaners do the minimum in the rooms. Cracks and under bed edges still has dirt and debris.

I actually didn’t even end up completing check-in. There was a line a mile long to check in at a kiosk and each person took a very long time. There was no actual staff on sight to help. The lobby looked like it needed tremendous updating. As I was waiting in line for close to 30 mins to check in and still several people in front of me, I noticed the reviews about bugs in the rooms, mold in the rooms, stains on sheets, etc. I left without checking in and requested a refund through Expedia. Expedia reached out to the property and they were unresponsive. There was also a gaping hole in one of the buildings. Not a good representation of what the pictures show at all. I have never in my years had an experience like this at a hotel to the point I didn’t even complete check-in. It appears there have been multiple complaints of these same things and doesn’t seem like much has changed.

I was immediately disappointed with check in with a man's face on a computer. As a business owner first impression is everything. I had booked and paid on booking.com so it would be a quick check in bc I knew we would be tired. Well I had to pay a deposit which was same price as the hotel stay ( I did get it back the next day). I had to scan my license in computer, then put my card in computer to pay deposit, then it spit out my 2 room keys. So I was just disappointed and aggravated with that. 2nd floor no elevator. Fine for us but stairs might be hard for some.

Location Excepting else room was run down found bed bugs

Location was good, bed fairly comfortable Bugs in room, group outside left trash and drug paraphernalia on table. Pool not open until right at check out. Check not on person, thru computer.

I didn’t like anything about the property The property was just a bad experience, no staff was available in person there was a kiosk that you had to use. The towels in the room were dirty, the microwave did not work in the room.

Affordable! It was a digital sign in, no in person staff.

The room was in excellent condition. A chair was obviously old, dingy, and had the look that a cat had used it. It was a convenient pet-friendly environment (no issues for our dog!). The in-room AC unit was very noisy, but worked great! Breakfast was a disappointment; many items were cold. The waffle maker was not functioning. Very basic items ... not a big deal. We were pleased overall and will consider staying there again!

The room was very nuce and clean Not being able to talk to a person face to face. Breakfast wasn't good.

Location Lack of staffing

That it was close to the usmc base My bed was wet as if they washed the sheets but didn't dry them as well as the towels in the bathroom I asked for the problem to be fixed they then gave me sheets out a locker that didn't fit the bed at all there was bugs that bit my arms and legs I have pictures to prove it. I ended up checking out the next morning after sleeping in my car because the room was unbearable. I originally booked for 2 nights I drove over 8 hours to see my son graduate the military I was very tired and my living arrangements did not accommodate me at all. Very unprofessional I never experienced having to sleep on wet sheets at a hotel ever especially out of florida. I'm asking for a refund please because it was unacceptable

Room was very worn down and room rug smelled the wet rug in close doors. Didn’t stay in room 5 minutes. That has a lot to say . Not recommend . Checked out immediately and was charged 50.00.

Older buildings but staff and cleanliness of the room more than made up for it. Bed was extremely comfortable.

Room was clean everything worked i just prefer a person to be there on site not a machine but everything was good.

that it was close to parris island for my sons graduation to get to base it wasn’t very clean.,found empty gator aid bottles in the drawers when checked in door handle was broken tv didn’t work key card didn’t work even when they tried to redo it so only could use the one card . asked for more towels didnt get asked for refund for last day cause checked out a day early they told us first had to wait till when checked out so i did then said had to take it up with booking .com witch i tried and still no conformation of a refund so i guess i’m out almost 140.00 bad business all tge way around between booking.com and the hotel not very happy. i could keep going screws were coming outta the stairs so to me they were unsafe

Pool The rooms were dirty and there were insects.

Price

Location and cleanliness The pool wasn’t in working order, the door that leads inside was broken (including the glass). No one at check in. Kiosk only.

everything was clean had a very nice view of the sunrise out of the room sliding doors will stay again stairs to second floor had loose boards and was not level