Candlewood Suites Birmingham - Inverness by IHG

Bad

Superb

Over all one of my better stays.

.

The staff are professional and pleasant. The accommodation met my needs, great central location was able to markets stores services in close proximity.

This property was NOT worth the vert high price that was charged. The room smelled moldy and like old cigarettes. The carpet and bed linens felt moist. The shower had no pressure and was very small. There was no caffeinated coffee available in the room. I have to say the staff was friendly and helpful despite the property issues. Definitely will not pay over $250 a night for a place like this again.

Really nothing We saw some roaches crawling and they should have given me some money back B or something. There was no continental breakfast.

Everything was good Other tenants getting cart and not returning them for others to use them

Unfortunately there was no continental breakfast but other than that I was very pleased with all aspects.

Exceptional

I specifically reserved a room with a king-size bed, but when I arrived, the room I reserved was not available. That alone was frustrating, especially since I had made the reservation expecting to receive exactly what I booked. The condition of the room was also unacceptable. The refrigerator was visibly rusted, which made the room feel poorly maintained and did not give me confidence in the cleanliness or upkeep of the property. Overall, this stay was awful and nowhere near the standard I expected from Candlewood Suites. Based on my experience, I will not book this particular location again. My advice to other travelers is to carefully check recent reviews before booking and confirm your room type directly with the hotel before arriving. Unfortunately, my experience here was extremely disappointing.

Good

At this location the pool was closed, no breakfast (expedia had it listed as breakfast), there was roaches in the first room. They moved us to another room and staffing was attentive & informative to our needs. Stay one night so we didnt put up a fuss but long-term stay don't recommend. Lastly, in a great clean and well put area...

Disappointing

Exceptional

We were a late arrival. The room we were given looked like it was being renovated. Lots of things broken.

Nice area close to many things. Pool was closed me and my family traveled down from Florida for my grandfathers funeral and this was one of the better hotels but we were so looking forward to getting in the pool and couldn’t . Other than that it was a great stay

location mold in the shower. I got bug bites. I will share pictures to verify

I booked the hotel but 20 minutes later I realize zed I got my dates mixed up, and should have booked it for the follow my weekend. I immediately contacted Expedia, who said they would look into it. They soon responded to me, stating that the hotel never responded to them, and thus I am out $300.

Very good hotel