Extended Stay America Select Suites Birmingham Inverness

Not great. Would not stay here again.

Bad

The staff was excellent! The suite was exceptionally spacious. I would definitely stay here again.

Literally nothing. It was soooooo hot inside, the owner was very rude and charged me so much money after I had already paid online for the room. Got smart with me when i pointed it out. Then I was lead to my room and wow. I have never seen a more filthy hotel room. The toilet was cracked and broken. The counter top in the bathroom had a weird, dark brown mess that was left on it. The mirror was dirty from what looked like someone brushing their teeth for months there. It was dingy and dirty and shady as all get out. The AC had to be turned on, but it did not work well at all. It was just blowing hot air around. There was a large, dark stain on the bed, right in the middle of it. I really couldn’t believe all this. I stayed there for maybe 5 minutes, walked out, never came back.

Exceptional

Exceptional

I did not stay. This place was disgusting. I walked in the hallway and that's as far as i got. I did not feel safe. This place reminded me of a housing project that should've been torn down years ago.

Exceptional

Exceptional

Great location, reasonable priced, has a kitchen TV could be upgraded

Convenient I liked it

The property was terribly dated. The mattress cover had some sort of blood stain on the corner. The floors were filthy. I had to clean the bathroom floor due to the stickiness. The washcloth was black from cleaning it. There was no elevator and I was on the third floor. I could not get out of there fast enough.

Unfortunately the bed linens were not clean or fresh, and the floor hadn’t been mopped in quite some time. I was provided clean linens Upon request, and chose not to walk in bare feet in the room.

Passable

No amenities in the room and need to be upgraded old-fashioned

Location No garbage cans in the room. The towels were nasty. It smells too.

Overall the room was clean but there was no dishes or kitchen ware. The advertisement mentioned the kitchen being equipped and it was not. When I asked the staff he said we don’t offer that anymore. For an extended stay that’s part of the reasons people choose to stay there making it easy and more comfortable to stay.

Great location Customer service is not the best.

Customer service is not the best.

It was a great stay! Lovely staff and well kept property!