Tru by Hilton Minneapolis Mall of America

The positives were easily the staff. Everyone we encountered was fantastic! The shuttle to the MoA was great too! It’s conveniently located around a lot of stuff to do as well.

The staff is extremely nice, friendly and helpful. The facility is clean and well maintained.

Clean room. Close to airport and Mall of America.

clean room, comfortable beds ,quiet Standard bkft

Clean room. Shuttle to and from MOA. Helpful staff.. Decent breakfast. New items each day. With they had a hot tub and microwave/ coffee in the room but overall loved it. They do have coffee in lobby.

We loved it even having kids and a dog it was the perfect spot to stay

cell service reception here is terrible, additional parking fees/services fees on top of room prices.

Very good.

Breakfast was fantastic! Staff was friendly and helpful. Definitely will stay here again!

We stayed for 4 days and for 3 of those days the wifi didn’t work the phones didn’t work the TVs didn’t work and you have to use your phone in the lobby or outside. There was no cleaning done past the first day and even when we had no towels I asked for some and was told by a cleaning woman who took the towels to go ask the front desk. When going down to the front no one was present so I just bought some from Walmart.

Clean room, good staff, and great breakfast....all around good stay!

Shuttle service was amazing!

Love the bar next door and proximity to the mall of America

Staff was helpful with anything we needed

Catering to the traveling public you would think that they would want to make sure that breakfast was served for early departures. A simple cold breakfast would be enough like a protein bar or something similar that could be picked up for example at 0400. Otherwise, this is a good place to stay.

I had a very nice stay and a good breakfast. I would stay again.

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The customer service was great. The lobby was clean and welcoming. The room was so clean I could not find one thing out of place. There was no carpet which was even more amazing. The beds were comfortable, the bathroom was stocked. We did not hear anything above or below us. The breakfast was pretty good, a lot to choose from.

Clean room, incredible staff, great location

The rooms are spacious and the beds are comfy The girl at the front desk was unhelpful and unkind