Simple Suites Boise Airport

Staff were very friendly

Liked the location near Boise airport; well lit, safe, clean with pleasant staff

This is our go-to hotel when we visit our family in Boise, which is often. It has everything we need!

Check in and check out staff were poorly trained and took much longer than usual.

Room was good. Was surprised of the nice looking kitchenette that’s included, but there were no plates, silverware, pots or pans or anything to use in the kitchen. Did not like the smell of cigarettes in the elevator or near the check-in counter.

Good people

Everything was very well done

Great location and great room for a quick stop

Even though I arrived late, the front desk staff took great care of me checking in; it was quick and professional. Morning staff was also great in checking me out. I grabbed a cup of coffee. I'll definitely stay here again.

This is the first time I experienced arriving at a hotel, only to find out, due to the hotel staff not doing their due diligence (the basic requirement of verifying the identity of someone checking in against the booking), that they checked someone else into my room!

The staff was amazing Some struggles, the technology not working

Not a terrible place to stay.

We booked at simply suites with booking.com, and not long before traveling to the hotel I received a message that they are taking my room and gave it to someone else. At first they said there was nothing they can do because they over booked the hotel by 14 reservations. After explaining that I already payed for that room the said they would get back to me. They put us in with Laquita in a room that was in repair, it was horrible, plaster and paint smell was overwhelming, the window could not open because the glass was broken. A tub that had no stopper for my special needs daughter for a bath. Over at simply suites I had 2 queen beds Laquita had only very uncomfortable double beds. And very bad bedding. This place was horrible.

The staff was wonderful !

I didn’t like the cost of snacks in the store

The location was good. Staff were very friendly. Room did not smell good. Beds were not overly comfortable. No pool or breakfast.

Conveniently located right off the freeway and close to the airport. Clean and comfortable.

Kammy, the front desk attendant was EXCELLENT. She drove me to the airport when the UBER service failed. I made my flight because of her. No airport shuttle service. They depend on Uber. Very bad situation. I was left stranded with a very prohibitive wait scenario.

Great place-staff members very friendly!

Quiet location. Easy Interstate hwy access. Comfortable bed. Free EV charging for 2 cars. Kitchen is a joke. No pots, pans, dishes, glasses or utensils. Not to mention lack of table to eat at. No roof by hotel entry to keep rain off while loading/unloading. TV doesn’t carry local channels. Need Roku account to access most channels. Carpet in room stained. Water tasted awful yet Boise has good water.