Grand Plaza Hotel & Conference Center

Our room was very clean, functional. The hotel is a little dated, but overall the facilities are well kept. Staff was very friendly and helpful. The only concern, and it is not a serious issue, was the hotel seemed understaffed, with employees doing double duty.

This was one of the cleanest rooms I’ve ever stayed in while visiting Branson. I used a Lysol wipe on the lamp, side tables, switches, etc. and it was still white with nothing on it after wiping down the hard surfaces. The bed was comfortable too and the hotel was quiet. I will most definitely stay here again.

The food at breakfast was poor. The gravy was runny, biscuits were hard, poor quality sausage

Check In was quick n simple especially after 9 hour drive !! Room was very clean n jacuzzi tub was great after spending all day out on the town not to mention nice afternoon in the indoor pool !! Highly recommended

Couch had stains on it

We had to ask for towels when we checked in. There was only one towel in the room at check in and no wash clothes. Other than it was great.

Not a bad place to stay.

The room was basic and it was kept clean. It’s good for the price.

Breakfast: Was great! Hot foods were well maintained hot and fresh. You didn't have to ask for anything, The attendant was very conscious of her guest needs! Staff: As for this, Front Desk and Breakfast Attendant were courteous and tried to be accommodating. Front Desk: Located in the Lower Level, accessed by steps only or by driving around the building to the back entrance, Enter the building, then have to choose either a long flight of stairs down or find the elevators down. Not well marked!! And with checking in, an inconvenience carrying luggage. Because the luggage carts were on the next floor up!

This was a really nice property particularly for the price with one exception. They apparently had dead WiFi router and getting them to actually look into and fix the problem was a major effort. Even once they had restarted the router, WiFi was spotty at best.

Room was clean but very small and cramped. Needed updating. The hot tub did not work very well and found a fake eyelash on the edge of it. Pool was ice cold. Staff was very friendly and helpful.

bic roo. with a nice big jetted tub in the luxury suite. bed was pretty firm but comfortable

We have stayed here many times but the management must have changed. Very low standards. Breakfast is not what it used to be. Tables and floor was sticky and dirty and we were the first ones in the morning. I was ignored when asked about the elevator not going to 9th floor. No sign in the elevator telling us it didn’t work until 7am when breakfast started. Not a good experience.

beautiful pool! My goodness, so so pretty

Clean room friendly and helpful staff!

Used the vending machine and was charged an extra $.10 surcharge plus was doubled billed for each item. No bottled water was in the refrigerator. No microwave in the room.

This is an older property and needs some updates, but the staff was amazing and super helpful and the breakfast was very good!

Room was spacious and the pool and hot tub were great

We always enjoy our stay here.

Good hotel that was very clean. The staff and the counter assistants were really helpful and caring. The hotel and rooms were clean. Buffet was typical, but very good. There are chances to improve, but for the price I paid, there is nothing to complain about.