Grand Plaza Hotel & Conference Center

We did not like the 1st room air conditioner was loud so we got another room. We had to go to front desk and ask for hot water to get it fixed. . The room had an odor . We didn’t eat breakfast there. We only met lady at front desk when we checked in and she was nice.

Hotel needs a big face lift. While we were there, the power went out in the area which wasn't their fault but none of the emergency exit lights worked, no emergency lighting in room hallways or any of the stairways, 9th floor stairway was cluttered with electrical cords, driers, and equipment making it dangerous to use. Will never stay there again!!! Don't know how they passed safety inspection.

Great price. Excellent service. Clean rooms.

The room smelled very musty and could have used a little extra cleaning. Breakfast was eggs, sausage, potatoes, biscuits with gravy. Frozen waffles sitting on the counter for you to toast (not covered) no jelly. Didn’t seem very sanitary at all. The staff didn’t wear gloves while working with the food.

Just no hot water in the room

The hotel staff were very nice and welcoming. The hotel was clean, and the breakfast was wonderful. We had a great stay!

We stayed two nights and so busy shopping, visiting all the antique shops, rode the ferris wheel, the hot tub was really really great.

It was just outdated

Okay, but that is all, much better in Branson.

Jacuzzi tub in room is SUPER hot water but not the cleanest with missing a jet. Bedding was clean but bed was hard in my room but soft in other reserved room. Breakfast was actually really good with their potatoes and peppers. The hot tub in the pool area is similar to a warm bath. Half the jets are broke so it doesn’t “bubble” up at all. Pool was nice and big. “Gym” is one exercise machine. Also you can forget the WiFi because it doesn’t work at all. Front desk tried to restart it and was going to contact internet provider but during our stay, it did not work. Front desk staff is super friendly though! Hotel needs some upgrades or more maintenance.

It was good. There was plenty of parking and help.

Our room was very clean, functional. The hotel is a little dated, but overall the facilities are well kept. Staff was very friendly and helpful. The only concern, and it is not a serious issue, was the hotel seemed understaffed, with employees doing double duty.

This was one of the cleanest rooms I’ve ever stayed in while visiting Branson. I used a Lysol wipe on the lamp, side tables, switches, etc. and it was still white with nothing on it after wiping down the hard surfaces. The bed was comfortable too and the hotel was quiet. I will most definitely stay here again.

The food at breakfast was poor. The gravy was runny, biscuits were hard, poor quality sausage

Check In was quick n simple especially after 9 hour drive !! Room was very clean n jacuzzi tub was great after spending all day out on the town not to mention nice afternoon in the indoor pool !! Highly recommended

Couch had stains on it

Water pressure in the shower

We had to ask for towels when we checked in. There was only one towel in the room at check in and no wash clothes. Other than it was great.

Not a bad place to stay.

The room was basic and it was kept clean. It’s good for the price.