Crowne Plaza St. Louis Airport by IHG

Nice place

The rooms shower never stopped running. For a premium room it was very small. Overall was not worth the money

Pc

The lady at reception was very rude and not pleasant to deal with at all. I couldn't wait to leave, so much so I forgot a bag of snacks I bought for our road trip and refused to return for them. Worse experience on check in ever!

It's a very nice hotel. My only problem was that the refrigerator in my room was malfunctioning & I have medication that required refrigeration. So I had to keep it in ice bucket for the night. They offered to keep it in hotel refrigerator but that was not acceptable for me. But they were looking for a replacement & never returned the call as to what happened.

Awesome stay before we caught a flight for vacation will be back everytime we fly stl

Cigarette butt containers- there should be more! Property was full of butts along the walkway. It’s a simple fix add more.

The place was AMAZING beyond my expectations. I will definitely stay there again when in the area!!!

Showing age with rooms.

Everything thing was great. Very clean.

We thoroughly enjoyed the indoor pool and complementary breakfast! Will definitely stay again’

The first room was dirty and the bathtub was rusted with a leak. Just not clean and we asked to change room front desk was rude and hesitant to change. Would not recommend there was no quiet ingredients down as it got later at night there was children we’re running back-and-forth, screaming and hollering and there was no adults or any type of control and security was there just watching.

Great

Pagué $222 por una sola noche y terminé teniendo una de las peores experiencias hoteleras de mi vida. Desde que llegué, el servicio fue decepcionante. La persona de recepción me informó que, por haber reservado a través de Expedia, no podían respetar mi solicitud de una habitación con cama King Size. Como resultado, mi esposo y yo tuvimos que dormir juntos en una cama pequeña e incómoda. Para empeorar la situación, una de las camas tenía las sábanas en tan mal estado que parecía que ya habían sido usadas por huéspedes anteriores. Por razones de higiene, ni siquiera nos sentimos cómodos utilizándola. El aire acondicionado no funcionaba correctamente, por lo que pasé la noche entera sudando y sin poder descansar. Fue una noche extremadamente incómoda y frustrante. El baño era increíblemente pequeño. El espacio es tan reducido que, al sentarse en el inodoro, la puerta golpea directamente las rodillas. Es difícil creer que una habitación de hotel pueda estar diseñada de una manera tan poco funcional. La combinación de una habitación mal mantenida, problemas de limpieza, falta de comodidad, un aire acondicionado defectuoso y una atención al cliente poco resolutiva hizo que esta estadía fuera una experiencia terrible. Definitivamente no recomendaría este hotel y jamás volvería a hospedarme aquí. Una completa pérdida de dinero.

Needs laundry bag on hanger in closet

Everything was excellent

Love

Overflowing trash bin outside. Bucket catching a leak from ceiling right inside the front door. Dirty shower curtain in the hallway just outside our door from when we got there until when we left. Won’t be going back to this one.

The swimming pool was nice. Enjoyed hearing the waterfall all day. Breakfast was yummy! Our balcony door was off tray so hard to open/close.

Cable was very spotty