Wyndham Garden Brooklyn Sunset Park

Convenient transportation, a safe community, easy packing, either pay for hotel parking or use free street parking, very hospitable front desk staff, and the cleaning team to keep the room clean every day. Love it.

Reasonable price, reasonable size (NYC hotel, not huge, but good enough). Parking is expensive; we took the train, irrelevant to us, but check out if you are driving. But the view! If you can get the 7th floor facing NYC (which they did without any extra surcharge) the views are just beautiful! (See the attached pics) Overall very satisfied. Will stay here again if I am ever in Brooklyn.

The staff was friendly. The rooms were extremely dirty and outdated.

Staff very friendly and hotel was very clean Parking but that is expected in the city

Front desk staff are helpful and friendly

The staff was absolutely amazing. Very welcoming!! Chris and Joseph were the best. I loved everything minus parking.

What a lovely time my two friends and I had staying at Wyndham Garden. We loved the location (close to our music venue), especially the various food offerings in the area. We especially LOVED your team! Yosef at the front desk inquired about our time in the area and was sure to greet us every time we crossed paths in the front lobby. And it was a pleasure chatting with Joshua at the bar before heading off to our music festival. The rooms were comfy, clean, and had just the right amenities for our weekend away. Would 100% stay the next time we're in town. Thanks for playing a big part in our memorable time in Brooklyn!

The manager Josef was so professional,friendly and courteous he’s a great asset to this company. The puerto Rican manager that looks like Mark Anthony is awesome as well. The entire staff makes this experience totally unique. Thank you!!

The room view was perfect for sunsets. My children had plenty of space to play and move around. N/a

I enjoyed my stay.

Enjoyed our stay! Thank you.

Stayed from Thursday to Saturday. Asked for my room to be cleaned 3 times. Wasn’t cleaned once during my stay. Asked for spoons (I had icecream) and towels the last night. They never came. They said “we went to the wrong room.” Ok so you just stop trying because you forgot the room? Then said “we don’t deliver spoons.” Ok then tell me that. I ain’t lazy. I’ll go down and get it myself (which I did) but don’t tell me you’re coming then blame it on forgetting the room number. Holy incompetence. Manager blaming everyone else when that’s your employees. Other than that, hotel was ok. Could’ve been better if I didn’t have to reuse the same towel 2 days in a row or have to go get everything myself. Worst customer service from a hotel. Can’t believe they made that many excuses for their own mistakes and laziness.

Had a great time during our stay, the staff was awesome, Jay at the front desk was especially helpful!

Everyone was great. And the cleaning team deserves a raise, they did a great job!

One evening, despite entering the correct code, the safe would not open. We had not forgotten the code, contrary to what the Front Desk Manager claimed on site. During all subsequent attempts to open the safe by hotel staff — including the receptionist, the maintenance technician — using a master key or by connecting it to an electronic device, were unsuccessful. In the absence of a master code, which surprisingly they did not posses, the safe could only be opened mechanically using a saw. Before this, we had pointed out that our valuables, documents, and medication were inside. We were told that this was not the first time such an incident had occurred and that the maintenance technician had experience dealing with it. After the safe was cut open we discovered that the sparks resulted during the sawing process partially burned the medical certificate accompanying the medication, along with the surface of our wallet and our AirPods cases, which were also partially damaged. Luckily our passports were stored in a separate plastic sleeve and were therefore unaffected. It was disappointing to see how casually and lightly the Front Desk Manager viewed the entire situation. He tried to offer us a breakfast voucher as a so called “compensation”, which we turned down, because it wouldn’t have helped us at all. We also found the maintenance technician’s statement—that the master code had unexpectedly not worked—to be unprofessional, as was the overall handling of the situation. We had travelled from Europe to the United States. Had the passports also been damaged, our return journey could have been significantly complicated and could have resulted in additional financial costs and loss of time.

Amazing experience & Joseph at the front took excellent care.

Clean, convenient parking

The hotel is comfortable and convenient. The property is well maintained, generally. The hotel is starting to show its age with some minor details in the rooms; a good refurbishment is recommended. Never the less, I recommend it, if your looking for a convenient place in brooklyn.

The service was great, the room was clean but really small. Great location, for someone looking to explore Brooklyn. I would definitely stay here again.

Room was nice, comfortable bed and pillows, and clean. Bar was not open one night