Phoenix Hotel

Good

Exceptional

So the staff are so friendly.

Passable

Bad

0 privacy Guy on reception used long stick to reach my upper window without curtains to look inside

No parking

I was there for the funeral of my husband. Loved the view room 503. Bed was comfortable. Loved posted quiet times. Cleaning staff was respectful of my privacy and even hung "do not disturb" on my door. Pillows were not comfortable. Smell of smoke coming from neighbor into the bathroom.

Esta bueno

Very good

After a mix up through another rental cancellation, the phoenix hotel took us in the same day, which is a blessing in itself. It was great for a last minute stay. If I ever need a place to stay and don’t know where to go this is a Good spot. We had troubles with connecting Wi-Fi but, still had great cell service.

None at this location. No Parking.

The entire floor smelled of marijuana. You can't hear the front desk because they're behind inch thick bulletproof glass. People were asking for room switches because the AC was out. They somehow fit 2 beds in a dorm room. Not stacked. Don't recommend. Especially with kids.

there was free parking, always someone available at the lobby, a clean room with an amazing view for the price, and everyone was very kind and helpful.

perfetto

Hotel location offers nice views over Manhathan and is close to the water, in between the Sunset park and the Green-Wood cemetery. Room was decently sized and with a bathtub. It was noisy over nights. Cleaning once came early in the morning and made lots of noise in the holloways.

Everything

Very, Very Good Service In General!. Thank You So Very, Very Much.. 👍💯🙏

Staff very nice

Everything