Hotel Solea, Autograph Collection

Superb

The hotel is amazing! It has a private entrance to Legoland which is great for families with kids.

Facilities good management bad The little things were missing. Breakfast awful and had to wait, didn’t. Tell we would have to reserve table for breakfast etc

Had an amazing stay here, the pool was perfect for kids to swim the amenities are great I absolutely enjoyed it, the hotel was clean and everything about our stay was amazing, I will definitely stay here again

We had a beautiful stay. The staff were beyond nice and very welcoming. We will definitely stay there again

Customer service was okay, room was not that clean ( walls , floor), bathtub is worn out, needs remodeling for the price that we pay.

The room’s well kept ,the location’s pretty quiet.

Great property with great pool and trail to legoland.

One amenity I really appreciated was the complimentary concierge transportation service within five miles of the resort. It makes it very easy to get to the beach, Carlsbad Village, the Premium Outlets, and McClellan-Palomar Airport. The staff throughout the resort was very friendly, accommodating, and helpful. My room was quite nice, and I especially loved the wallpaper—it gave the room a little extra flair and personality. I also really appreciated the complimentary water bottles housekeeping left in the room. The plush bathrobe was another favorite! I honestly would have bought one to take home if I had had room in my luggage. The only downside to my stay was the bed. I booked a king-size bed, but when I arrived, it was clearly a queen. I brought it to the attention of the front desk, and they stated that it was a king. However, after measuring it, it was definitely queen-sized. Thankfully, I was traveling alone, so I decided to keep the room and make the queen bed work. Despite that issue, I would absolutely stay here again. It is a beautiful, clean resort with wonderful amenities, friendly staff, and a great location close to so many things to do in Carlsbad. I truly enjoyed my stay and will definitely be back!

Everything was perfect and super nice!

Everything was good!

Beautiful hotel, room was clean, modern and fresh. Going to stay there again next year.

I write this review with conflicting feelings. The property is very nice, well maintained, the rooms were very nice and the beds/pillows great. The problems addressed below were minor and the female manager I met while checking out (didn’t get your name, sorry) was very concerned, understanding, kind and helpful. The few problems I ran into may have been related to staffing. To start, I was put in the wrong room upon check in (although Ana at the front desk was delightful). After getting to my room the television didn’t work. Called for service but never showed. Called the next morning but after an hour and 45 minutes still no one showed. It was finally fixed later that day in my absence. There is no sundry or gift shop for little necessities and room service came in styrofoam containers and to go cups. Not the end of the world, but such a beautiful resort I expected more. I did not receive any housekeeping over the 2 nights I stayed despite the housekeeper being right next door and I let her know I was leaving for hours. I asked again later upon my return but she never came back. The pool is very nice as well and the loungers very comfortable. However, there was no service; ie: drinks/food because someone “called in sick” and was not replaced. Again, overall although I was somewhat disappointed I did enjoy the property as well as the staff I did interact with, who were very friendly and helpful. I would go back next time in Carlsbad.

Amazing stay specially if you have kids the hotel has scheduled fun activities for kids. You won’t have to pay parking to Lego land. There is access to the park it’s a seven minute walk approximately. Will be staying again in the future.

Everything

You get direct access to LEGOLAND and to the other two hotel properties amenities! There is a golf cart shuttle that will drop you off at the different properties and it runs all day.

It was amazing time lived it

Front desk staff inconsistent with pricing for adding a night. Room service: ordered $25 pasta: 1.5 hour wait, delivered ice cold, cheese like glue at 11 p.m. I called, kitchen was closed….

It looked like a nice hotel with nice decorations. However, the service didn't match the looks. First off, they couldn't find the reservation. Then, the package was ering (parking instead of free breakfast). They said sometimes Expedia reservations don't get transferred correctly. I had paid extra for a "balcony" room, but was assigned a ground floor room with what they called s patio which was a very small slab of concrete hardly fitting two chairs and a small table and when I asked for a higher floor room, they said they don't have any available. The breakfast bouchers were a constant point of stress, because each server/manager interpreted them differently and for one day, I had to pay for part of the check. Issues with dinner at their restaurant as well which caused a lot of stress. All in all, not a very pleasant stay.

When we checked in our room it wasn't ready, and had to wait close to an hour. Self-parking is inadequate for the number of guest staying at the hotel, we were constantly looking for an open space to park, sometimes at a distance from our room. The Italian Restaurant in the hotel was horrible, and wasn't close to being authentic Italian cuisine. Food was extremely salty. The hotel was very disappointing in so many ways, we will never return to this property.