Aloft by Marriott Charlotte City Center

The breakfast is expensive and takes a very long time. I placed a breakfast order through the mobile app and waited 30 minutes before going down to pick it up, they hadn’t even brought my receipt to the kitchen staff …… just doordash something lol. regardless the stay was reasonably priced, the hotel is nice, the room was clean, and it’s so close to spectrum center you can walk so i would absolutely stay here again.

Front Desk was great and meka was excellent

A good hotel for a few days' vacation. It is located in Uptown, surrounded by restaurants, bars, and much more.

Clean room, helpful staff, and excellent view of the city.

Very noisy outside of room. Was difficult to sleep. But otherwise will come again

Amazing people helpful friendly I’m bless

It was clean and spacious we liked it however the smart tvs Bluetooth capabilities didn’t work and I called them and they said they pay for the service but it doesn’t work

Loved how close it was to the concert venue, different restaurants, and activities. Our room and the lobby were clean, and all of the staff were very friendly. The snack bar was very cool and so was the bar in the lobby (though we didn’t use it). The valet was a little difficult to find and the rate wasn’t what was told to us (just a little bit more expensive per night, not a big deal).

Great location, friendly staff, centrally located

Also I’m not sure if it was just my room or floor or the whole hotel but the bathroom in the room did not have a lock on it. My previous stay here 2 years ago also had a bathroom without a lock. Not that big of a deal but again something to note! Overall it was a great stay and I would definitely come back when I’m in Charlotte!

Hotel was great. Restaurants and Spectrum Center within close walking distance. Only minor gripe was parking. Should have done my research prior on exactly where the parking was. It is located underneath the hotel, but not well marked...meaning it does not say parking for Aloft. The parking structure (public) is used by several hotels on the same block. Cost was $30/night.

This was a perfect hotel for a weekend getaway. Perfect location for a concert at the spectrum center!

Location Paid parking each night

Everything was good outside of smelling marijuana coming out of other rooms on our floor

Clean room!

This is a great hotel in a great location. Only thing I would change is the parking. There should be some type of discount or included parking

The staff was amazing and very kind and helpful. The hotel was cool and I liked the room, the bar and the little grocery store. The only issue we had was finding the place. I knew from reading other reviews that the check in entrance was on the 3rd Floor, but when we went to the 3rd Floor there was absolutely no signage. And the ground signage was also abysmal. We walked right past it. We wandered around the 3rd Floor (which is outside) in the heat for for too long. Someone came out of another property to tell us we were not allowed there, and that's when we had the chance to ask for directions. The entrance we were looking for was for the Elevator area to take us to the actual Lobby, which was on the 5th Floor. I have never had such a hard time checking in to anywhere. Please do better with your signage. Otherwise, the stay was great.

One of the beds had a dip in the middle, which contributed to the discomfort. The A/C was very noisy and ineffective - it seems to be blowing room temperature air. We tried to fix this by setting the temp lower, but to no avail. The front desk staff were quite abrupt, I did not feel comfortable even asking for directions. This is not a hotel that should be recommended.

A wonderful stay, my family had a great time

It is in a great location and the staff is so helpful and friendly.