Residence Inn by Marriott Charlotte City Center

Very helpful staff, Breakfast was good and the Bar was clean food service

Great hotel.

On my stay everything went smoothly from checking in to checking out. Friendly staff

The lightening in the bathroom is horrible and the breakfast was terribly disorganized. One poor woman working like crazy but, getting very little done and virtually no food on the bar...... The young lady that checked us in was wonderful

Room had pet odor. Me and my family had allergic reaction. Didn’t even want to sit on the furniture. Had to wipe down the entire room with wipes. This room did not have an electric stove top which I booked. I was given an electric skillet. Remote for both TVs were broken. Showers hot and cold levers were in reverse.

Easy and quick check-in. Perfect location if you are visiting Spectrum Center. Clean and spacious rooms.

Close access to Convention center / kind staff

Great space, everything is well documented in the welcome sheet and email. The staff are so kind

However, once you finally get in and up the elevators (takes time, there are two hotels stacked on each other in this high rise), the check in, the staff and ultimately the room were all fantastic! The city view from the 21st floor was incredible. Especially at night. Looked like Manhattan. The hotel felt more special than the price would indicate. Great experience, except for the car drop.

Clean , amazing view of city , friendly staff

Overall a good stay. The concierge and other staff were really attentive. The valet was great. A couple not so clean spots in the room but nothing too bad. Overall was a good stay, especially for the location.

The staff really made my stay here!

Centrally located and clean. A very nice property!

Clean room, great amenities and friendly staff. Short walk to the stadium for a concert.

Great clean rooms with nice views. Most of the rooms are in higher floors. Fitness room was good. Angelina from the front desk was so helpful.

Clean room. Excellent staff. Good breakfast

Breakfast area is extremely small. Our stay was great but breakfast was challenging as food was low due to so many people attempting to eat in a confined space. I would suggest trying to relocate to a larger space

Would stay again