Fairfield Inn & Suites by Marriott Charlotte Matthews

Spacious room and good breakfast Nothing

Location, friendly staff Breakfast can be a little better

Couldn’t get the room cool enough to sleep in didn’t rest well at all

Very nice property. Clean and well maintained. One of the best "included breakfasts" I have had at a budget hotel. The breakfast attendant was very polite and provided a ver nice breakfast buffet!

The room and public areas were all very clean and well kept. We checked in at 9 PM and the receptionist Markela was absolutely wonderful. Not only was she professional, but she was pleasant and extremely helpful. I would highly recommend the Fairfield.

Never got fully hot water in sink, only one bath towel. Too tired to deal with it.

My room was spacious, clean, and very comfortable. I would definitely recommend anyone to stay there when traveling.

Room was clean, breakfast was good. Parking outside, need to improve the customer service at check in. The check out person was very friendly

Exceptional

Exceptional

Part of what convinced me to book this was reviews of how good the breakfast was- i disagree. It wasn’t horrible but was very average, not many options and frequently served limited items that were niche, like survey sausages that were barley cooked and an egg white cube looking patty that has spinach, tomato and some questionable cheese baked into it. Needless to say all i grabbed was a bagel and juice. You’re better off getting breakfast somewhere else locally and don’t even bother wasting the time to wake up early and get down there in time. They only served breakfast until 9am!

The property was in a good location away from the city The TV did not work and there was no hot water

The property is in a good place if you are just passing through The property was clean

Staff was friendly. Hotel was clean and in a convenient location.

Check-in gentleman was not overly friendly but checkout lady was very much so

Little mold was present at shower tub, other than that all was weel.

Free continental breakfast was delicious

Front desk Lady at check in was very nice to me did not eat there nothing

The room was room was huge everything was nice and clean, excellent well kept hallway. Diffently will be booking for a stay again. Parking lot clean lovely site and breakfast was delicious variety of breakfast items.

The location was good. The staff was polite The walls were so thin we could hear the people next door. At 2:00 a.m. we had several men that came home from the bars and were so loud they woke our entire family up. I have to go outside and tell them to please be quiet as we had a competition early in the morning. Also, the body wash was clogged and there was no staff to replace it. We have to use shampoo to wash ourselves with. The third thing was that there was no working phone in our room. I was told there was no maintenance person to look into it. I felt it was a safety issue