Intown Suites Extended Stay Matthews Nc - East Independence Blvd

You get what you pay for

The shower was great I couldnt use the stove to cook dinner or breakfast and no one came to fix it. I was also charged the regular room rate with no consideration of a discount being that I didnt have a stove to cook anything to eat. Im paying for a non working stove.

The room was filthy when I checked in, the refrigerator was unplugged and had defrosted all over the floor, there was women’s underwear hanging on the shower curtain and a used condom under the bed. Absolutely filthy and would live my hard earned money back. Could have been better if a demolition company tore it down and started over.

Convient to places The bed was not comfortable we had to wash our own bed clothes and they don't give u wash clothes we had to buy everything they don't clean ur room the stairways needs to be pressured wash i will never come back here

Nothing Everything

Not so clean

Nothing The floors were filthy and rugs and chairs were stained. Dirty wash cloths were left under the bathroom sink. There was red stuff on the ceiling. It was awful.

Never spent the first night there. The room was roach infested. Paid for 10 nights and they refuse to refund my money. ROACH INFESTED HOTEL

Got there and couldn't check in was told to try another

The best Loved everything

Nice size t.v That the staff , doesn’t clean properly. There roaches , the hallway are dirty .

Absolutely shocking the state of this place, if a health inspector would visit this place it should be shut down.

I haven't tried it

Staff was professional and Kind. My time there was calm and pleasant.

Clean room nice staff

The lights weren't working in the bathroom, and the sink was leaking. And they have roaches infested bad. But overall, it was good.

The heater in my room did not really blow hot.

Nothing They didn’t have any rooms available and still charged my card

The room was dirty and infected with roaches… they were inside the refrigerator and in the bathroom, kitchen and shower. The microwave didn’t have a plate to heat up the food.

The stairs lol.