Comfort Inn Matthews - Charlotte

room smelled very moist and damp. pool was nice, breakfast was great, staff was very friendly

Room needs updating. Get rid of the carpeting. Room smells very musty. Refrigerator freezes everything.

No tenía una buena limpieza

Really nice staff but very run down hotel. Is in desperate need of a renovation. I stayed in room 101 and the lock stuck really bad as did the door. The room smelled musty. Not a big fan but the staff was really nice and accommodating

We didn’t even stay here we used the room to change for the event we attended and left immediately afterward. However the carpet had a stain and the room had a weird smell. It was visually unappealing in need of renovations

For breakfast was limited. The room was large and comfortable, but the floor in the bathroom in the corners was dirty.

Everyone was nice and it was near a lot of places

Quiet location near restaurants with a nice outdoor pool.

Everything was great!! Will stay there again!!

The hotel smelled musty and a lot of deorderizer in the lobby.

Great front desk staff.

Everything was good but the room property is kind old

I have been to this hotel before and the staff are extremely friendly and helpful. The breakfast was nice and clean every morning. The check in was swift and easy and overall my experience was excellent. The parking was easy and not crowded. Even at night the area was not noisy yet very quiet. The only downside was that one night I noticed that a small collection of ants were on the wall. But the moment I called the front desk and asked if they had spray the man was very polite and gave me some and instantly the problem was fixed and I did not see a ant in sight for the rest of my trip. So overall even with that one hiccup I still would recommend this place the area is nice with many places to go, things to do , and to eat. Perfect for families.

It’s an old hotel. You are getting what you paid for. The staff is very helpful. The rooms were dated but clean. The biggest issue is the smell in the room. Also the room is always damp. Sure it’s caused by the air conditioning. The bed, the floor are always damp.

We left about 20 minutes after checking in the woman at the front desk was very nice however I was a mom and teenage son party and did not go safe. Anytime my 14 year-old son feels like he has to stand in between me and men that is not a good situation. There were multiple men just setting outside and a drunk man at the top of the stairway on floor three when we got off the elevator. The hallway and room smelled bad.

Good location, good value

The AC did not work in our room so it was very warm. One light switch didn’t turn on anything and the lamp in the corner was not plugged in. The receptionist was not there when we got there so we had to wait for a while to be taken care of.

Great Location near everything . Hotel was older, and people were outside smoking in front of building by front door all day every day. Ice machine on floor 1 out of order. And a very Basic breakfast .

Had a terrific 3 day stay! Staff was very friendly and helpful, great breakfast, clean room. Will definitely stay here again!

It was absolute frightening, because I was accompanied by my four year old grandson.