Sleep Inn Charlotte University Place

Nice. Relatively quiet. Good value for my money. Not much to dislike! Hasn't had a chance to get all run down yet like some.

Very good no complain only thing I never got any new towels and wash clothes

Superb

Cheaper prices, ok stay. Nothing to rave about.

Would not stay here again

Front desk staff were not as available as I would have liked (had to wait around 15 minutes for someone to come to the front desk to check in). Other than that, decent stay

Bad

Superb

The staff was friendly and a decent location. The beds were awful and the sheets irritated my skin because they’re so old. One of our rooms had ants in it and were in the bed. The hotel is extremely old and in desperate need of renovations.

Had no clean washcloth and towels when needed

My room was extremely disappointing. I booked a 2‑queen room and the moment I walked in, the carpet was dirty and the entire room had a strong, unpleasant odor. The shower was also dirty, which made the stay uncomfortable. When I informed guest services, all they said was ‘sorry’ and nothing was done to fix the issue. The air conditioner was blowing out like molded air. I was also told that guests with pets only stayed on the first floor, but that was clearly not true. We saw a man getting on the elevator from the lobby going upstairs not one time but 2. I suffered from really bad allergies my whole stay from my time of arrival to my allergies I was not able to control. This was a concert weekend, so I couldn’t even request a room change. I will never book here again. Everything

I didn’t like the fact that the linen on the bed had a hole it in and the stains on the comforter but the staff correct the problem right away and I didn’t like that employees had their children in the swimming pool with their regular clothes on no bathing suits there was no phone in my room

Room was gross the property was so dirty! Listed as smoke free and there is smoking EVERYWHERE, you would not escape the smell. Hair dryer was sparking could have started a fire. Breakfast was okay.

There was no shampoo or conditioner, need remodeling , the toilet roll in the bathroom is half used. Building is too old. I don’t recommend this hotel.

Exceptional

You can tell the building needs repairs there were paint chips throughout the hall I was on, not sure about the other floors I was on the bottom floor. Overall a decent place to stay.

We enjoyed the shower Room smelled funny, breakfast didn't have much choices when we got there at 9:30 because the staff at reception said it ends at 10 instead of 9:30. Reception staff wasn't pleasant because we got there around 5:15am on Monday as we stated in our reservation.

Nothing Unsafe, room were nasty, very uncomfortable! Smell of weed when we pulled up, people hanging around the hotel that didn’t belong.No air in the hallway

The convenience and location of my room and the beds were comfortable. I also liked the glass shower. My stay was short but sweet . Thank you You can tell the building needs repairs there were paint chips throughout the hall I was on, not sure about the other floors I was on the bottom floor. Overall a decent place to stay.

Got in late, just after midnight. Computers were down and surprisingly there was a line a people trying to check into their rooms. I don’t fault them for the system being down but sounds like it had been down for a while. Carpet in the room was dirty and shower was small. We stayed to try a new hotel and we won’t be returning to this property.