DoubleTree by Hilton Hotel Chattanooga Downtown

The only downfall was limited parking due to renovations.

Hotel was under construction.

The property was under very loud construction and we weren't notified of that. We couldn't hear the noise in our room, just in the lobby, but it made the access to the elevators difficult. There was always a huge line because we were sharing the elevator with construction workers and a busy hotel on 4th of July. The person who checked us in was very unhelpful. We were there an hour before check in and we couldn't check in yet and she didn't offer to keep our luggage, so we had to lug it back to the car and walk around and grab a snack. Their on-site restaurant didn't open until 5, which I thought was odd for a Saturday and 4th of July. I did like the ambient lighting in our room. Unfortunately, the tub needs to be resurfaced, the sink was stopped up, and the coffee make didn't work. Also, they charge $25 to park in their lot. Save yourself $25, there is plenty of street parking. They don't charge on major holidays or Sundays. On charged days, it's way cheaper than $25 per day.

Ongoing construction at the hotel restaurant and bar. Lots of noise, dirty hallways. AC units in rooms need to be upgraded.

The place is under construction big time and they don't tell you that when you book. You still have to pay for parking even though the construction cargo is taking up 75% of the lot. Tons of construction indoors too. They only give you 2 bath towels even if you have more than 2 people checked in. We didn't want maid service so we turned them away but they came back a couple hours later when we were gone and they took all our towels, left the toilet soaking wet, and turned our AC completely off. it was hot when we got back and we left personal items and cash out in the open thinking they would be kept private in our room. Front desk girl was ornery too. It was pretty clean but the rooms are small and it's a few blocks from downtown.

My only minor complaint was the construction going on at the hotel during our stay. Fourth of July weekend was really busy regardless, but it looks like the renovations they were doing were going to be really nice. The room was already pretty updated. Only thing I could see that was outdated would be the AC unit, but it was controlled by the normal thermostat anyways. Overall, very happy with the room, the cleanliness and the accommodations inside the room. It was a really easy walk to the aquarium, the discovery children’s museum and pretty much anywhere we wanted to go on our short night trip. Would definitely recommend especially for families as we had our three young kids with us.

We had to be switched to 3 rooms before finding a clean functional room. Is was a terrible experience to start our vacation. Breakfast serving staff amazing. Dirty water glass and gravy turned sour. It was terrible. Front desk person accommodating.

Clean room, great staff, good amenities and great location!

Great stay. Perfect location

The staff was excellent and the Hotel is located within most of the popular restaurants and entertainment in the downtown area. The Hotel is being renovated right now, but is expected to be completed by August. Even with the construction going on now the Hotel was still very clean and accommodating.

No hair dryer in the room

Although rooms were remodeled they are way to small, not enough towels , couldnt bring blockout screen down due to new furniture installed next to it and we found a white tiny pouch filled with white powder stuck to ceiling . And not enough parking… will never stay here again

Recently remolded. Very nice design.

The staff was nice that we encountered. I do however wish the gentleman that checked us in had told me the hotel was under major construction before we came because we called with questions. Parking was horrible we had to park somewhere else and walk to the hotel because 75% of the lot was shipping containers. Had to go buy an HDMI cord in order to watch streaming from our laptop since the tv did not have any options. The elevator was under renovation as well and the wood in it didn’t feel too safe. The room was clean and decent and the cookies were great as always. Just a bad experience with the rest.

Helpful

Convenient location clean comfortable rooms. Quiet atmosphere. Very friendly staff. Nothing it was all good!

Right away the check in clerk was very welcoming with lots of great ideas for local places to visit and enjoy a good breakfast. The cookie was a nice touch. The lounge was nice. The parking needs to be figured out, maybe side access to the building would help guests have an easier way to unload and head up to room. There was some rennovating going on and the floor I stayed on had not been updated yet which accounted for the low score on cleanliness. Overall it was a good stay, I would recommend for visit and will probably book again when visiting city.

liked the room just wish there was a balcony, kitchen facilities, smart tv the $25 daily parking on top of what i paid nightly for a room. The fact that there was a reception and all the parking was taken by those people and I still had to pay $25 and was redirected to park somewhere else

Bar was well stocked, but they were under. Renovation and a lot of the construction material was stored in the parking lot. But they had accommodations for parking at other lots

YES, THE ROOM WAS CLEAN. STAFF WAS GREAT AND FRIENDLY