Hampton Inn & Suites Buffalo Airport

The breakfast bar staff was very polite and accommodating, the food bar was good. The room was spacious. Using the tv remote control was terrible. The bed was low and too soft.

Good

None

This is an absolutely wonderful place. We’d absolutely stay here again. Breakfast was good. Rooms were very clean. The staff was very courteous and friendly parking. Good it’s got a great location too cause it’s around everything close to I 90 and 390.

Hampton inns have always been my go to. But, no more. The lobby was dingy and had an odor; the elevators were filthy. The rooms were clean, but no extra tp or tissue. What happened to the warm cookies??

Very good

Great stay

Breakfast.good and the staff is friendly.

Nothing that a traveler could control, they were understaffed upon our arrival

We arrived at a time when they were understaffed and understood the slower process of getting checked in and overall cleanliness of rooms and facilities

Helpful and friendly staff, modern, large and very clean room, comfortable bed, 24-hour airport transfer and even to some nearby restaurants. Very good option for those who need to be at the airport early. When we arrived at the hotel there was no Wi-Fi and it remained so for some time in the afternoon.

Pleasant

The lobby and common areas, especially the floors, were really dirty. The room floors also had spills on them (tile floors) that were never cleaned during our stay. The breakfast was of very poor quality -- we ate there only once during a 4 day stay. The upside was the friendly staff. I would not stay in this hotel again.

Fridge and microwave were unplugged and plug is behind an extremely heavy credenza. We eventually moved it but it was a struggle

Breakfast was adequate and location was convenient for getting to the airport timely. The breakfast was nice but the quality of food could be better.

Nice room for the price.

The room was clean and very comfortable. The staff were most helpful contacting the shuttle for us. They even had a light breakfast for us earlier than the normal start of 6:00am because we had a 6:00am flight. We definitely will return on our next vacation!!

cleanliness especially in public areas was poor; breakfast was poor

Very pleasant and helpful staff

Easy to access, very good breakfast variety, staff was extremely friendly especially the guy running the breakfast! Airport noise (expected just louder than I anticipated), TV system very difficult to navigate, grid not correctly working, just had to scroll up & down & guess, lot of sound transmission between floors.