Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG
About Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG
Located opposite the Harrah's Cherokee Casino entrance, this Cherokee Holiday Inn Express Hotel features an outdoor pool and free WiFi. A complimentary breakfast is provided. Guests will also be 3.1 mi from Great Smoky National Park. Rooms feature a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Select rooms feature a furnished seating area. The fitness center is complimentary and includes a stair stepper, treadmill, and elliptical machines. Guests can relax and recharge in the outdoor courtyard, and free parking is provided on site. Cherokee Indian Hospital is 1476 ft away, while Cherokee Indian Museum is 13 mi from the hotel. Oconaluftee Indian Village living-history museum is 6 minutes' drive by car.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Very good
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Room was clean and bed very comfortable. The TV remote not user friendly and had no instructions. Had to ask for help from cleaning staff.
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Exceptional
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Hotel was under construction and remodeling very messy in the lobby area
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I loved that it was very clean. N/A
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Passable
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Great service and wonderful staff
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There was a large red ant in our bed & we got charged a fee for towel usage... management at this hotel is very pressed!
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Room was excellent, breakfast was amazing, facilities were clean Sunday morning front desk could be more helpful and friendly but she wasn't rude.
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Clean!!!
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It’s a bad news first. When we checked in, I asked a question or two of a lung haired, gray haired lady who was on the front desk. She was so rude that all the customers in line just had a “oh my gosh“ look on their face later the other woman apologized to me for the first woman’s behavior. This hotel is way overpriced. The rooms are clean. The beds are comfortable. The brick was fair all in all I would never stay here again.
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Exceptional
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Very helpful at front desk any concern was addressed before I got there
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Do not stay in room 102 unless you want to never sleep !! Due to all loud elevator traffic being directly across from your door. Or the 5:30 am banging of kitchen staff preparing breakfast directly behind wall above your beds. Humidity seeps into room because the entire buildings Ac units are housed directly outside your windows and your window units sucks it all into your room. This room was a big disappointment to our entire stay !!
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Superb
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Everything was
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Very clean bathroom
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It was just an all-round experience. The traffic wasn't bad at all> They could leave a few more bath towels. I had to ask for some and they hesitated about giving them to me.
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Room was clean and shout was very efficient.
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