Wingate by Wyndham Chesapeake

All good

Tom at the front desk customer service and hospitality was above amazing. The breakfast was excellent. I would rate them as a 5 Star facility.

I understood that early check-in might not be available, so I had no issue waiting. However, when we arrived around 2:30 p.m. for the 3:00 p.m. check-in, our room was still not ready. Even at 3:00 p.m., it remained unavailable, and we were not able to access it until approximately 3:20 p.m. This left us scrambling to get ready for dinner reservations. Once we entered the room, the first thing I noticed was a strong, stale odor. Before unpacking, I wiped down the surfaces with Clorox wipes & used travel-size Lysol because the room did not feel as clean as I expected. I stopped at a store to purchase room spray, Febreze, and additional Lysol just to make the room more comfortable for the night. The one positive aspect of the stay was that the hotel was quiet. The staff was pleasant during our interactions, although the service was fairly standard & not especially attentive. One additional note for future guests: I would avoid using the public restroom in the lobby, as its condition did not leave a favorable impression. Overall, while I wasn't expecting a luxury experience, I did expect a clean, fresh room that was ready at the advertised check in time.

The staff was very friendly. Good service.

The rooms only have the towels replaced and the bathroom gets a cursory cleaning. They do not make beds, change sheets, or clean the rooms. Also, we had an issue with the bathroom and were told maintenance would be up soon. They never came, we went down to check in with the desk and the woman behind it told us no one would be coming. We had to address the issue ourselves.

I do not recommend staying at this hotel.

Meh. Needs updated and it smells like weed. The tub and shower were stained. Smelt like weed.

The room was very nice, roomy and comfortable.

Eh ok

Pool was open, water was super cold. Breakfast was yummy.

Have been staying in this hotel for the last 3-4 years. We find this hotel very nice and affordable. Will be back next year .

Where do I start? From rusty towel hangers to paint peeling in the hot tub, from stained chairs in the breakfast area to the slowest tv I've ever seen, this was more of a motel experience with the executive price tag.

The whole hotel smelled and the carpets were stained. The refrigerator in our room didn’t work, and when we asked for a repair or replacement they didn’t do anything. It was disappointing.

The hotel was clean. The front desk clerk was very helpful. It was very pleasant.

The hall carpet needs cleaned but the room was Emmaculent!!

it is a backup location when other hotels are full.

The Friendly staff was the best part of my stay here!

Overpriced for the quality of the hotel. Rundown and in need of many upgrades

Staying in a suite was worth it. Odd stains here and there but nothing not seen in similar hotels.

The rooms has old damaged furniture