Hotel Versey Chicago Lincoln Park

However, the rooms themselves really need some attention, specifically the bathrooms. They are far too small, and the sinks are tiny. During my stay, I also ran into a couple of plumbing issues: the water kept pooling in the sink and wouldn't drain properly, and the toilet didn't flush right. If the hotel upgrades and expands its bathroom facilities to match the quality of its new amenities, it would easily be a 5-star stay.

Was actually a great stay and loved all the upgrades/improvement. Unfortunately, because of all the work they we still doing on the property, the elevators were not available to use, which resulted in guests having to use the narrow stairs to go up and down as high as 4 flights of steps. Wasn't too bad, but pretty inconvenient. However, I'm sure that will not be an ongoing issue once they have completed all of the upgrades.

Great place to stay in a nice neighborhood!

The Hotel Versey was a very nice experience. Although the main elevator was out of order, the staff took us to our room via the service elevator, an experience which my son liked very much. The room was not the most spacious, but it had all the essentials, including a clean bathroom, desk, TV, and space for our luggage. The Cubs decorative wallpaper and mementos gave the hotel a nice added touch. Having Rounders Pub right downstairs was very convenient. Would definitely recommend staying there again!

Hope to stay there every year

The room we were issued had people in it, but the helpful staff got us a new room immediately & brought us the coldest room frig I have ever had, to our room.

It was a good stay. The hotel was being renovated while we were there, so some areas were inaccessible due to construction, but the staff were friendly and did their best to help as needed. Overall, it's a cute hotel with fun sports-themed art. The gym is completely updated and new, which my sons used, and the bar/restaurant is also nice. Overall, a great stay if you want to be close to Wrigley Field.

Great location. Elevator didn’t work the entire six days. Housekeeping never cleaned our room.

Room was next to the stairwell so all day/night you heard the door squeak & shut to allow for guests to enter/leave the floor. Would've appreciated some level of advanced warning, apologies or compensation for booking a room and having to deal with renovations.

Cute boutique hotel close to shopping, food, Wrigley Field and other landmarks of interest. Wasn't aware of the construction going on until we checked in. No elevator but we were able to get a ride up to the 4th floor in the service elevator. Building is very old, stairwells are narrow, rooms are small and the bathroom is even smaller. Sink was very low when compared to more modern facilities. Bed was comfortable. Suited our needs but wouldn't stay there again until construction is completed.

Some rooms were not ready to be occupied, not fully renovated, but rented out anyway. No working elevator. We were given a room without a tv. In all my thousands of u.s. hotel stays, I have never been given a room without a tv. Especially not at a Hilton Property. We were then given the choice of a third floor half renovated room. It had a claw foot bathtub. Not very useful for an 81 year old. We declined the change. This hotel needs to complete the renovations before attempting to be fully operational. The price charged was too high considering the condition. The location is good. Would not go back.

This was a Days Inn, being retrofitted. They try to keep operating during construction, but it is not ready for prime time. What is also disconcerting, is that they are charging premium prices without the amenities you would expect from a Hilton property. That said, the location is very good. Nice, convenient neighborhood. I would not stay there again.

The rooms are a bit old. Comfortable for a short stay. The guest elevator was down so had to do stairs or the freight elevator.

I booked a double room and they put us in a single and said they didn’t have any doubles available. I had to share a full size bed with another grown adult. The ac didn’t work so it was a hot and uncomfortable experience. The girl we originally spoke to was apologetic and nice. Beyond that, we were not impressed by customer service. The room was old and gross. I was shown the room I should’ve gotten and it was twice the size and updated. I would not go back here. Not for the mixup, for the pathetic customer service. They were simply going to offer me a discount meanwhile the room we were put in cost way less than what I paid for the double room so the discount was meaningless. I got my money back after bugging the general manager (or district can’t remember) and she NEVER RESPONDED. But she obviously saw my emails. Totally classless customer service from her and her staff (besides the young lady). Do not recommend

Property was good for a low price. Staff was helpful and recommended good places to eat. Very good experience!

The problems started right away. I was directed to park my car in a parking garage around the corner that costs guests an additional $40 per night. There was no garage attendant, no elevator, a dimly lit staircase, and a malfunctioning payment machine at exit time. After walking back to the hotel to check in, they immediately charged my card over $1400 for two nights, and then proceeded to tell me that their elevators were out of service, and that they hadn’t worked “in a while” Options, walk up and down narrow staircases with your luggage, or ride the ancient freight elevator with a staff member. The room itself was so outdated and tiny, I had to laugh. The bathroom sink clogged with first use, the TV signal didn’t work, the only ice machine was back down in the lobby, and the ironing board was broken. In the morning, there’s no coffee in lobby, and upon returning back to the room after 4:00, I realized there’s no housekeeping service either! The hotel staff was the bright spot, and they really tried to be helpful, but all they could do was apologize and offer to take 25% off my stay. The Lincoln Park location is good but Hilton really needs to completely renovate Hotel Versey, or lower the prices. Save yourself the disappointment and book somewhere else.

The elevator was broken. The TV didnt work and the wifi was horrible. Gor the money you spend for the Hiton brand I was very disappointed.

Staff was so professional and polite, however the elevator was broken and we were on the fourth floor…. They did take us up to our room with our bags in the service elevator however it was stairs anytime we wanted to leave the property during our stay. Not tragic situation, but also not ideal. Also, the gym was closed for renovation so I guess using the stairs made up for that, lol. Definitely wasn’t a terrible stay but I probably wouldn’t choose it again.

Gotta get that elevator fixed. 3 months it has been broke. People spend too much money to take a service elevator up to their room. Other than that, great place and great staff!

Outdated, small rooms, elevator broken, no coffee in lobby. Only espresso make in the room.