The Willows Hotel

Great location, very clean and spacious. Staff were exceptional, never felt like we bothered them. Cookies every day at 4pm, coffee and hot water 24/7. Delightful hotel! No complaints

the staff are very friendly and helpful

The only negative feedback was that every morning around 7:30 am.——loud garbage trucks came by next door apartment building to empty numerous dumpsters!

Clean. Room 525 very small. Excellent and safe location. Young gentleman working front during the day was extra helpful.

Exceptional

Love the location. Room was clean and large. Staff was helpful and friendly.

Very charming hotel in a great location with parking garage one block from hotel. There is no continental breakfast as described but there is coffee and hot water for tea every morning. There are lots of restaurants in the area. The pancake house was very close for breakfast every morning. The room was very clean and the beds were very comfortable. Staff was very helpful in helping us navigate the area. We would definitely stay here again!

Good

Nice hotel and location was convenient for what I was in Chicago for however the room keys demagnetized every day. Was told it happens occasionally if kept near phones. Made a point to keep separate and still wouldn’t work when return to room daily

So beautiful and anticipated our needs for our stay. The in room snacks and wine are a great touch. Our concierge Eric was very helpful and knowledgeable got us a cab when we needed a quick lift. We missed the cookie hour :)

Very kept up and clean old hotel with a very nice staff within walking distance to lots of things. We would definitely stay there again.

Superb

Exceptional

The access to the gym next door was great and the location is perfect that we could walk to everything we needed to do.

Friendly staff. No breakfast but water and coffee in the reception but they do have cookies in the evening. Hotel is quite dated especially the carpet but the room was clean although the room was a bit musty smelling till the AC was turned on. A bit pricey due to Market Days but overall decent stay in a great neighborhood.

Location of price cannot be beat. Rooms are a little dated, but the staff was super friendly.

Great location! Walked to the beach and so many great restaurants close by.

The property is in a good location Super dirty no room service to clean

Overall nice stay. Nothing remarkable but a little pricy for stay and small room, but it worked for what I needed. Room was by elevator and little noisy.

What a jam of a place near Lincoln Park. The gal behind the desk who worked every single day I was there couldn’t have been more helpful. It really was a lovely day.