Marriott Marquis Chicago

Perfect location to soldier field!

The staff is very helpful. Property very clean. I had a delicious Caprese pizza and an Old Fashioned at the food court. It was an easy walk to Solider Field for the concert.

The room was as good as was expected. Great location. Friendly and helpful staff without any wait to check in. Parking across the street was quite accessible via the walkway. The city view from the 26th floor was amazing. Overall, we had a fantastic stay. And special thanks to Expedia who helped us secure this booking when we were stranded by a power outage/storm and were unable to check into our hotel we originally booked. Hotels for miles around were impacted and Expedia did all the work to get us rebooked while we drove to the new location.

Overall was a great hotel, the staff were all very friendly and the hotel was clean. We arrived shortly after check-in time (4p.m.) on a Saturday that a major concert was playing at Soldier Field. They had

Very good

Exceptional

I’m a loyal Marriott customer. I’ve come to expect clean rooms, helpful staff and comfortable beds. I was not disappointed. Thank you for a great stay.

Great hotel and perfect location for events at Soldier Field.

Perfect location and such a beautiful hotel! Definitely recommend

We were right below where the construction took place and the noise was awful to bear

Amazing experience! Loved every minute staying here.

Weren’t able to stay at...

Very good

The staff and the cleanliness

Excellent stay

One of my biggest frustrations was being charged a $30 destination fee every night of my stay. I do not recall this fee ever being explained at check-in, nor were the associated benefits communicated to me. It was frustrating to discover an additional $120 in charges that I wasn’t expecting. I was also incorrectly charged for high-speed internet, although the hotel did remove that charge after I brought it to their attention. The service itself was equally disappointing. I called the front desk to request toilet paper and was assured it would be delivered to my room. It never arrived, forcing me to follow up for something that should have been handled the first time. Small issues can happen at any hotel, but when you combine poor communication, unmet service requests, and unexpected fees, it made for a very disappointing experience. I expected much more from a Marriott property, especially one representing the brand in downtown Chicago. I hope management takes this feedback seriously and improves both guest communication and customer service for future visitors.

Small had better space being an otr truck driver at a motel 6 or super 8 Cleanliness. Hair in the bed & shower.

Very good

clean room

The staff were nice and very helpful, the rooms were clean and the amenities were great. Would stay again.