SureStay Hotel by Best Western Chula Vista San Diego Bay

Every thing is nice, especially location and cleanness. Only the check in staff not friendly.

Price not justified at all!!

Clean room nice staff good breakfast

The ice machine was locked up and inaccessible without escort from office staff. Lots of police cars in the area. Dark and not well lit in the parking lot.

There was a cockroach in my room and my night was ruined .

place

It was ok

Very good location and good breakfast included.

Needed a place to sleep when i was in town for work. It served its purpos but did not wow me in any ways. The free breakfast was cereal and bagels with some juice options. If you are just looking for a place to sleep and nothing more this place works just fine. It also does have a few food places walking distance from it.

Very nice stay, appreciated Violet and her help in getting us the best room for our family. The manager was present, working hard and helping customers as well. Overall, very happy with our stay. Clean room, generous continental breakfast, thank you so much for everything.

Okay everything was…

none will never stay there again very dirty , stains on bathtub floor dirty and smells so bad as soon as we entered the room and expensive for a bad hotel , never experienced a hotel like this, sorry

I wish I could leave 0 stars. This place is not a safe or clean place to stay at all. I felt unsafe and turned around left as soon as I walked into the room. Lots of homeless people around the building and eating the breakfast. I would not recommend this place at all!

Staff was helpful, bed was nice, breakfast good have had eggs and so forth instead of just cereal and bagels.

Clean room

It’s an older hotel. Access rooms from outside and had to use stairs to get to room on 2 nd floor. Great location across street was an awesome Dennys and close to interstate 5 . Nothing fancy but was clean and had comfortable bed

Overall good stay for one day . Clean room comfy bed

For starters, the staff were very lovely! In regards to the property, it could have been better. It’s like that saying “you get what you paid for.” The beds were comfortable. The bathroom area was the rough part. The bath seemed to be peeling from the bottom and the water temperature while showering was inconsistent at times. The walls are thin so if you’re looking for a place that is completely silent, this place may not be for you. There is plenty of parking, and no fee which is great. Didn’t try their free breakfast so no feedback on that. Room service was good. Overall, 3/5 rating. This place is more of a “just to sleep” hotel vibe.

Clean room good breakfast

Terrible accommodations and they lied about giving me a refund, dont recommend