Residence Inn by Marriott Cleveland University Circle/Medical Center

Friendly staff and great breakfast buffet.

Every staff we came into contact with was extremely nice. The bed was comfortable and the breakfast had many good options. We would definitely stay here again.

Staff do not have proper training in customer service which decreases customer satisfaction.

Very nice experience, staff was wonderful

Disappointed in bar tender. She was more interested in showing pictures to 2 patrons and getting email addresses than serving me. Waited over 5 minutes before she finally asked me what I wanted. 3 people sitting at bar and three couples at tables. When asking me what I wanted she was not very cordial. I left without getting anything. Desk staff was nice and helpful.

We passed through Cleveland for one night & wanted a place that was clean, well run, reasonably priced, & close to the Cleveland Museums of Art and Natural History. This was perfect! Really nice people, perfectly located for our purposes, hotel in great condition, nice hot breakfast. Couldn’t have asked for more.

The hotel was clean, staff was very friendly and professional.

The lady at the front check-in was very helpful and friendly. The computer showed that there were no available rooms. She checked recent cancels and there was 1room available which I took. Many people wouldn’t bother to check. The staff in general was very friendly and helpful.

Nice room with decent kitchen, close to everything!!

Room was semi clean, the staff cleaned it maybe 1-2 times. The breakfast was great with pleasant sraff. The bar was fair. Unsure when it was open and for how lon g

Convenient to Cleveland clinic. We stay here every time we come to CC

Beautiful room and amenities! Great location!

Everything was perfect I will definitely stay here again

Room was good - not the most pristine I’ve seen but not bad. No ice bucket in our room, which was a small annoyance. The pool is on the smaller side and they were out of towels, although the property guy brought some upon request. He was hustling every time we saw him; maybe they’re a little understaffed. Gym is nice. Hotel location is on the edge of residential areas but close to medical facilities, so it felt safe. Cute little coffee and crepes place around the corner too. Hotel breakfast was good - eggs, meat, pancakes, waffles, yogurt, etc. Overall solid 4/5. Would return if I visit Cleveland again.

Decent breakfast, with some good, healthy choices available

Reserved a King bed room only to be given two queens and they called it an upgrade. Review would have been great if I was given what I paid for. Clerk said hotel oversold and none available even though reservations were made over a month ago.

The property was very nice, clean and updated. Staff was great. We look forward to staying again.

It was ok. Not too happy with the parking upcharge.

The property was clean in a great location. On the 2nd day of our stay housekeeping didn’t come clean or change out our towels

I have stayed at this hotel on and off since April. When I had my surgery and I had to stay extra days, they were very accomidating to my significant other. I absolutly love this hotel. Very good breakfast. Excellent shuttle driver. Very clean. Comfortable beds. I can't say enough good about it.