Comfort Inn & Suites Coeur d'Alene

Our room was spacious, the mattresses were comfortable, the bathroom was clean. Plenty of parking on the property. Breakfast with ordinary.

Ok.

Location, kind and helpful staff Hot tub cold, breakfast staff great but breakfast options not what we had in mind

Our experience was not very good, but to say the least after we checked in the desk gave our room away and a random person walked into our room at 11pm and scared the crap out of my kids. There were toenails and crumbs in the pull out bed. The breakfast staff was very rude and began putting food away at 830 even though breakfast was until 9. My toilet was clogged Saturday (6-27-26) morning at 9am. I called the front desk and asked them if they could send someone to clean my room, fix my toilet and bring extra blankets and pillows for the pull out. I was told they didn’t have anymore pillow but someone would come clean the room fix the toilet and bring extra blankets. We left to go to Silverwood theme park and didn’t get back to the hotel until 9pm that night. My room had not been cleaned my toilet was still clogged but I did get extra blankets so I knew someone had been in the room. I called the desk and asked to get someone to fix the toilet and she said that she would be right up. I left my 14 year son in the room while me and my wife went to the bar. 2 hrs later around 11-1130pm we came back from the bar and toilet was not fixed. I called the desk again and was told she was unable to find a plunger. After she finally found one she said she was grabbing gloves then would meet me at my door and 20 mins later I went down to the desk again and she was helping people check in so I grabbed the plunger behind the desk and fixed the toilet myself worst hotel experience ever.

Family hotel. Awesome Hotel. Very nice breakfast.

The most concerning issue was that a member of our family’s room key was given to a stranger. This is a serious security concern that should never happen at any hotel. To make matters worse, the kitchen staff were rude to our children, making breakfast an uncomfortable experience for our family. Unfortunately, the combination of poor customer service, lack of housekeeping, the plumbing issue, and the serious security lapse made this one of the worst hotel experiences we’ve had. We would not stay here again.

It was easy to check in the and room had plenty of space hotel was very loud and the pool was so close it was all you could smell. i was traveling for work and get up early so a loud floor wasn't ideal

Room 211 air conditioner was not efficient at all and very noisy. The elevator as unsettling to ride, metal grinding and door s in need of oiling. The breakfast gal was very grumpy on Friday, and eggs and sausage were not good. Saturday staff was much more helpful and positive and the scrambled eggs were fantastic. Star was very kind and understanding. Power outage made the hotel a hot box!

none

Thank you for allowing pets. Bed was pretty comfortable. Breakfast was too crowded and food was running out too quickly. The hallway smelled like human pee. No towels in the pool area.

Location was easy to find. It was near several stores if you wanted to shop a bit. The room was large and clean . The beds were very comfortable. Checking in and out was easy. A suggestion for the complimentary breakfast, go early. The motel was pretty full which made choices limited.

Clean, welcoming and helpful staff.

The hotel is reasonably close to down. It’s an easy drive to either down town or to Silverwood theme park. Plenty of options for restaurants in the area. The hotel was reasonably priced.

It was a nice room very clean and comfortable. I was disappointed no regular coffee for the room. Needed to request Kleenex and they got it right away. My issue was the breakfast. Not the food, it was good, but they refused to serve a family because their little boy ( he was 2 no more then 3 yrs old) because he had no shirt. The dad wanted to keep the boys shirt clean. The sign only said "no shoes no service". The lady was'nt very nice about it. That left me with a sour taste

Check-in process was tedious compared to other Comfort Inns I have stayed at. After verifying identity with a drivers license, agent also asked for the credit card the reservation was made under even though I had already been charged for the stay and they had the number on file. Had to go to my car to get the card from my wife and then when I gave it the agent she didn’t even look at it. Seems to be a very unnecessary step that slowed the whole process down.

I like that it was super clean and in a good location. Could not hear the highway. Breakfast ends to early!

Location was good and the room was comfortable It took a long time to check in. One person at the desk and 6 people in line

Great place to stay, clean rooms

It was a nice stay, close to activities in the area. Took the water cruise and ate at the Dockside restaurant. The breakfast at the hotel was great as well as all the staff.