MainStay Suites Coeur d'Alene

It was a good size room. We did not like the bathroom without the ability to lock, but that was on us to have researched it before we booked. Bathroom had very small quantity toiletries and was not replenished. It was even difficult to get a trash-bag fro the service people. Breakfast was standard and good. Overall good experience, staff was friendly.

Clean, nice staff

Decent breakfast and good for what it was. Was nicer to have a larger room that had a pullout couch with a family.

The room was clean, the breakfast was excellent. Staff was a little rude but we didn’t interact with them much so that was not a huge deal.

Room was clean and bed was comfortable. There were dishes in the dish washer still. Couldn’t tell if they were clean or not. Front desk person took a long time to show up. I ended up calling and she finally showed up. Sliding door to bathroom was almost impossible to close or open.

Overall this was a fine place to stay. The most disappointing part was breakfast - they were understaffed (items were often out of stock) and the selection was poor.

Rooms were clean. Staff is polite. Breakfast was good

Breakfast was great! Very helpful pleasant staff!

Staff were friendly

Rooms were really good and clean. Beds were comfy. The breakfast was good. They definitely need 1 or 2 more waffle makers during peak season. The gym was decent. The pool and hot tub water was disgusting though. 4/5 stars

When we came into our room the bedsheet was stained with a brown red material. We were given new sheets to change ourselves. The fridge had someone else's old food in it. The water was only scolding hot; no cold water was present. There was a dog staying two rooms down that came in covered in blood. The breakfast area ran out of food within the given times that it was open.

The indoor pool was very cold, definitely not heated

Great!

Pillows were uncomfortable

Very friendly staff, clean property, good breakfast

Staff very unwilling to deal with loud occupants going into the midnight hour and beyond. Said if we didn’t like it, we could move our room.

The breakfast was ok. However, don't eat the eggs. They are not cooked all the way and are slimy. If you want to use the kitchen there is not a vent. So be prepared to open the window. The kitchens are also not stocked so you might have to bring your own amenities. We definitely did not get what we paid for and the management treated it like we should be happy with what we got because it's an old building.

The room was great! Really clean, updated, and spacious. The breakfast was good! Eggs, bacon, biscuits, oatmeal, waffles, fruit, and muffins. The pool also looked great, although we did not try it out. We would stay again.

The room was spacious with a full kitchen and lots of shelves and a full counter/desk space. There were shelves in the bathroom and shelves and drawers in the room. There was 2 laundry baskets and a coin washer and dryer available. It was clean even with the carpet. The king bed was comfy. The shampoo, conditioner and body wash were small for staying 5 nights. We had to ask for toilet paper a few times and paper towels weren't even stocked in the kitchen. We thought there wasn't dishes but we eventually found them in the dishwasher. The air conditioning was good. Nice light blocking curtains. Having pets in the hotel was a little annoying. You could smell them and sometimes hear them barking. Hopefully they really clean the carpet and furniture after a pet leaves.

Beautiful room for an extended stay. The only upgrade we would recommend is replacing the chaise lounge. Uncomfortable.