Hawthorn Extended Stay by Wyndham College Station

the phone didn't work, several of the lights didn't work. There was no pillow or blanket in the closet, nor a bag for dirty clothes and no ice bucket. There was no body wash or shampoo in the receptacles. I called down stairs and the man said he would be right up. He came up to tell us they were out of shampoo so he brought 3 little body washes. We had asked for extra towels and he brought us 1 towel and 2 floor rugs. There was no cleaning service as we had left food boxes out on Friday and they were still there a few hours ago when we left. We were headed to a wedding about 40 minutes to the hotel and we were late trying to figure out how to get ourselves clean. As if this wasn't bad enough the absolute biggest problem was someone on my floor playing loud music and smoking Marijuana. This may have been really bad for us as my husband works for the US Army. If he were to be randomly tested we both think he will be positive as the contact to the pot was so very strong. I was very upset to get this type of quality in a Hawthorne/Wyndham hotel. I think if they sell the property they need to change the name. This isn't the 1st time I've come out expecting Wyndham type room, service, employees etc only to find how wrong I was. I can't recommend this hotel for anyone. I still think of that pot smell. There were lots of little kids there.Shame. Lynn M.

Very nice and friendly staff, lovely place!

Nice place

My stay was far below expectations. The room had noticeable dust, the hallways carried a persistent unpleasant smell, and the bathroom door was poorly aligned, making it difficult to use. Toilets tank was leaky. Although the front desk acknowledged these issues and assured me a refund, they asked me to coordinate with the manager — who has been unreachable and has not returned any of my calls. Overall, the experience was disappointing, and I cannot recommend this property.

The hotel was clean enough, but it seemed like the whole hotel needed maintenance or updating. Breakfast was available but was underwhelming.

Friendly Staff

Room was clean and comfortable. Laundry facilities were handy.

The bed had hair on it, the mattress to the sofa bed had red stains, the extra sheets for the sofa bed had stains, there was no hand soap. It was not a pleasant experience.

.

Staff at the front desk was very kind and helpful!

The hotel is older but the rooms were clean and comfy. The staff was excellent, willing to help to satisfy our needs.

The room was spacious and clean although it was dated.

Everything was absolutely awesome, from the staff to amenities and cleanliness of the hotel.

Hotel description was not accurate. They do not offer cribs as depicted online. 1 of the TVs in the room was not working.

nothing! Where do I begin! The room smelled like dirty mop water, the wall a/c unit made loud constant noises all night, the gap in the main room door was big enough for anyone in the hallway to see into the living space of the room, the elevator also smelled bad!

Definitely I'll come back in the future

Great stay. Good food and great facilities!

The room was clean. Large and plenty of space and has kitchen , microwave and electric stove and nice seating area.

Yes excellent The pool area

rooms are clean and everything we needed for our stay, plenty of room for our family unfortunately that day the pool was closed didn't know why as a family when we travel pool availability is a must for us so the kids can have some fun after the trip, we weren't given a reason why it was closed.