Holiday Inn Express & Suites Colorado Springs AFA Northgate by IHG

Solid, first-class property.

We also enjoyed the hot tub, which was clean and relaxing. The staff was friendly, and everything was well maintained throughout our stay. Overall, we had a great experience and would definitely consider staying here again.

The property and room was amazing. The other guests and dogs were not.

Everyone was fantastic and the hotel was very inviting, clean and quiet!

The bed was broken and the AC unit was broken

Four star facility for a three star price.

Great hotel for the money and great location, Staff was exceptional. Breakfast included perfect and more then continental.

Tv wouldn't work on Wi-Fi, tile popping los ads

Staff was very accommodating and even went out of their way to make the stay as comfortable as possible.

Great location

Every staff member was so helpful, kind and welcoming. The property was immaculate, pool was perfect and the breakfast was just what I needed. I enjoyed my stay, thank you!

I was charged three times for 2 rooms.

Wish the suites had 2 bathrooms

Nice place to stay after a long road trip.

The property was nice, the room was good. There was a sign when we checked in regarding no housekeeping for July 4th to give staff time for the holiday. We stayed 4 nights....I thought from the sign that we wouldn't have housekeeping on just one of our 4 days, however we didn't have housekeeping any of the days of our stay. They dropped of fresh towels 3 of the days, nothing else. While I get the one day and was okay with it, I wasn't pleased with very limited services the rest of the days of our stay.

Great experience. Very clean.

All good no complaints

I stayed at this property the night of July 3rd when I came into town for a work trip (I was working a 4th of July event that evening)… I was immediately impressed by how how beautiful the property was. Great beds and everything you need while away on a work trip. By July 4, I was getting ready to work my third night in a row and was moving a little slow, so I called the front desk for a possibility of a late check out. The gentleman was very nice and said due to the holiday, the latest he could accommodate that request was a checkout at 12:30 pm. I thanked him and told him that worked perfectly. Around 11:30 I had gotten out of the shower to get dressed and ready for work and the maids knocked on the door. I told them that I had requested a late checkout and then I would be out shortly and then immediately the phone rang in my room and it was a woman telling me that they weren't accommodating any late checkouts……. I explained that a gentleman named Johnathan told me that I could have a 1230 check out and had I known I would've had my stuff together, but I was in the middle of getting ready to check out and go to work that day, so it was gonna take a few few minutes.. I was very disappointed in the lack of communication as I pay for a room when I work in the city so that I can arrive centered and feeling ready for whatever the night may bring……. And this miscommunication left me flustered and rushed which is the opposite of what my needs are while I’m in town. :(

Rooms were clean, staff was helpful. Enjoyed our stay!

Hotel was dirty. We had scuff marks all over the walls, the AC unit was dusty, and there were stains on the comforter and sheets on 2 out of the 3 beds. Carpet was stained in several spots and the door had something sticky on it - like an old spill that was not cleaned.