Residence Inn by Marriott Colorado Springs North/Air Force Academy

Excellent place to stay and excellent staff and amenities.Thank you!

Acceptable

Basic and clean. Housekeeping staff were great!

We then had to request bedding for the pull-out couch which was our only second sleeping option—they were not in the room. When we asked for extra pillows for this, we were told they didn’t have any. Again, with very little explanation or apology. She just gave us the managers card and said we could complain to him if we wanted. The room itself wasn’t terrible decor or style-wise, but the rest of the hotel was outdated and kinda gross. The halls smelled dirty and like marijuana. The pool didn’t have any towels provided, and our room didn’t have any extras. Oh, and the breakfast doesn’t start until 7am, so hopefully you don’t have an early start. For the price paid, which was extremely elevated because it was a busy weekend in the area, the quality of this hotel didn’t come close.

The breakfast staff was extremely helpful, front desk staff was courteous and the facility was clean

Excellent staff, especially the breakfast crew, lots of amenities, great location

Enjoyed free buffet breakfast. Room was like a studio apartment.

Awesome experience

Overall, I had an awesome experience during my stay. I would definitely choose to stay here again on my next visit.

With in a few days the sink in the kitchen was leaking and the toilet over flowed. The maintenance person was awesome and got everything fixed quickly. After 5 days I went down to ask if housekeeping would be coming at any point, as I had to go get toilet paper and towels. Apparently they are scheduled, but no one informed me when I checked in. So, I did not have housekeeping for a week. The front of house staff was not very welcoming, not rude but not friendly. I thought it was odd that there was not a place in front for guests to park temporarily and unload. So a lot of lugging baggage from the car and depending on your apt that could be a walk.

One of the towels has stain on it, the body soap container was empty and there were no beddings for the sofa bed

Breakfast was decent but the bed was hard and not very comfortable and the pillows were lumpy.

Nice place, we would stay again

Breakfast was great. Friendly staff. Nice rooms.

Place was clean and nice. Breakfast was okay. I would stay again

Having the outdoor amenities was amazing. Whenever my toddler got restless we would go outside and they would play basketball or roam the area in their bike.

The room was large and homie, but I could hear people walking around in the room above, which sounded like stomping.

Clean and comfortable. Great location. Easy to get on the highway.

The staff was exceptional!

Nice, well-run establishment. Front desk specialists were helpful and courteous. The room was nice, clean, and nicely appointed. Great breakfast layout and serves up a great cup of joe. Pretty much everything you need all in one spot. Ran into no problems. The location was ideal for commuting around the city. Lots of attractions and restaurants in the area alone. Keep this place on your go-to list when in the area.