Hyatt Regency Columbus

A huge shout-out to Everlyn at the front desk she deserves a raise! She greeted me with a smile, answered every question with patience, and made check-in smoother than my vacation plans. The bellman was equally fantastic. Friendly, professional. The hotel itself has wonderful amenities, was clean, comfortable, and best of all, it's close to everything, making it easy to explore. The only suggestion I'd make is the restaurant. The food had was not the best, but a little more variety on the menu would make the dining experience just as impressive as the rest of the hotel. Overall, an excellent stay with outstanding staff who truly make the difference.

Very nice place. Staff was exceptional.

Our stay was great!

The room was clean,neat and everything worked as it should. Check in was fast and easy. The staff was very helpful and willing to accommodate anything I needed.

Everything was very clean, and staff was very helpful with everything. Close and easy walk to nationwide arena and good parking accommodations. Only gripe I had was the unexpectedly high cost of parking and “fees” which added about $70 onto the stated bill.

Very quiet and comfortable

Nice

Clean

Very clean and friendly staff

Have stayed many times at this location. Very friendly staff. Rooms are clean. Comfortable bed. Valet parking was a breeze! Everyone is very helpful. Highly recommend!

👍👍👍

We had 3 issues: (1) the shower Rennovation was miscalculated. My 6’3” husband was a full 8” taller than the shower head and had to bend over. This also caused tons of water to spill on the floor of the bathroom. We used all our towels to clean it up. (2) the Internet was slow, and the Chromecast was broken. (3) $35 parking - $50 for valet was exorbitant.

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I politely declined assistance at least five separate times. First, I was asked if I needed help with my luggage—I said, “No, thank you.” Then I was asked if I needed a luggage cart, and again I declined. The bell attendant then followed me to the entrance, asking where I was going and reminding me that I could only leave my car for 10 minutes. I acknowledged that I understood the policy. After I checked in, he approached me again and asked if I needed help bringing my luggage in. I declined once more. He then followed me back to the entrance and again reminded me that I couldn’t leave my car unattended. I explained that I understood the 10-minute policy and was simply dropping my luggage in the lobby with my family before immediately moving the vehicle. Instead of leaving it there, he continued explaining security procedures and insisted that I hand over my car keys, even though I was only going to be inside for about 30 seconds. I’ve stayed at many hotels and have never experienced bell staff who were this persistent. What should have been a smooth arrival became an uncomfortable and stressful interaction. Hospitality should make guests feel welcome, not pressured.

Room was clean beds were comfortable decent walking distance to the convention center. Definitely will stay here again.

Every staff member we interacted with was top-notch and incredibly helpful. Breakfast was way better than expected, and a great start to a busy day.

It is a great conference hotel. Unfortunately bar and lunch facilities are not sized accordingly.

Great location ~ walkable to quite a few things!

The room was amazing and had the best view ever. Staff kept the room very clean. The front desk staff was amazing and very polite and helpful. This hotel will be the only hotel we stay at from now on.

The staff was extremely helpful and md friendly