Residence Inn by Marriott Columbus Downtown

The hotel was very clean and the staff was helpful. One TV did not work and had to be repaired. The windows had peeling paint. Breakfast was good and the buffet was well stocked. Great location but there is a lot of construction going on.

Superb

Exceptional

Beautiful hotel. Big, spacious room, comfortable bed! Breakfast looked promising in the old bank vault, However when we went at 9 (7-10 hour to eat) there was no hot food to select. Understaffed for a busy weekend stay. Cutlery was limited, when it did come out, wasn’t washed properly. Hopefully an isolated incident because it had potential to be amazing! I’d come back to try again.

Some of the hosts were great, but some were a little rude. Wanted to order new towels for the room, and we had to fetch them from the lobby check in area. A bunch of people were down there for cocktail hour, it was just weird and uncomfortable.

it was unique because it was an old bank once

Very clean and room was spacious. Very nice breakfast

Hotel was nice and clean the restrooms near the food area were in serious need of a cleanup. Since it was early morning and at breakfast time, I’m assuming somebody can clean at the end of their shift.

Very good

Room was so clean and spacious. Provided us with everything we needed. Complimentary breakfast was great as well.

Property overall wasn’t bad, but was under construction which was inconvenient. Other than that it was fine.

Upon arrival, we were surprised to walk into what felt like an active construction zone, with dust and debris throughout the property. This was not communicated at the time of booking, and it was far from the experience advertised online. The check-in process only added to the frustration. The gentleman at the front desk was short, unwelcoming, and visibly upset with us for entering through an unlocked back door. He questioned how we got in and stated we were not supposed to use that entrance. The interaction was uncomfortable—so much so that even my 6-year-old asked why he seemed angry with us. While our room appeared newly renovated, it clearly had not been properly cleaned after construction. There were white dusty handprints all over the headboard of the king bed, wood particles along the bathroom floor, and dusty smudges on the kitchen cabinets. For the price I paid, I expected a clean and finished space—not one that still felt under construction. To make matters worse, we were in town for my daughter’s softball tournament and returned to the hotel around 6 p.m. after a long day at the fields, only to find that there was no hot water available—and it wouldn’t be restored until 11 p.m. Not being able to shower after a full day of activities was extremely frustrating, especially on a Saturday evening. Overall, I was very disappointed

Very good

Superb

The room was adapter, we didnt expect that but it was adequate

All.sheratons are awesome The room was adapter, we didnt expect that but it was adequate

Breakfast runs out we came down 9:00 am even the coffee was out

Disappointing

Room was fine except the lack of outlets near the bed and a motion sensor light in the bathroom that came on anytime you moved in the bedroom

Could hear construction noise on floor above us at 8am. Continental breakfast supposed to go until 10am but a 8:45 half of it was gone and no more was being made eventhough there were several people down there trying to get at least something. Disappointing given what there were charging for room and valet.