TownePlace Suites by Marriott Columbus Easton Area

we got the room with a kitchen so there was appliances you could borrow free of charge & the room came with basic cookware & dinnerware utensils. the staff was beyond helpful & i especially liked that they had a shuttle on weekdays in the mornings & afternoon-late night that will take you & pick you up anywhere within 3 miles of the property. i was able to have grocery & mail deliveries as well. they had washers/dryers for $1/load & a heated pool & a gym which was a nice touch. they also had great selection for their continental breakfast. i would def recommend & stay again. thanks for such a great place to lay our head while we went up for our 1st lost lands festival! we also appreciated the recommendation from a staff member about sights to see, we got to check out “Other World” which was an absolutely trippy treat.

Location My room was very nice until we saw 3 different boogers on the wall. Then I had to reclean everything. Shouldn’t have had to do that.

We arrived very late, staff were present and efficient. Room was very clean, bed soft, and quiet.

Exceptional

Exceptional

JaeLynn at the front desk was AMAZING!

I was suppose to have a room with a tub and shower instead I got a walk in shower that was suitable for little babies. The shower floor was dirty and looked like it hadn’t been cleaned after the last guest stayed.

This was one of the best hotels my daughter has stayed in! The only issue she had was going down to breakfast with 30 minutes left and there was nothing to eat but a few scraps. The amenities and staff were great. A hotel she’d definitely come back to

The location is great as it is close to shops, restaurants, and much more. The rooms are a bit outdated and not well kept.

Room was clean and well stocked. Staff were welcoming and helpful.

Staff at front desk were extremely kind and friendly, clean hotel, bed was so comfortable and breakfast was good! Would stay again!

We had a nice breakfast with lots of choices. We got two calls and a blank voice mail @ 7 am without requesting a wakeup call.

The room was adequate, staff was friendly. Unfortunately, the breakfast was terrible due to poor variety and cold food. I saw the facial expressions of guests and everyone seemed very disappointed. This is enough for me to not stay at this particular Towneplace again. We stayed at the one in Solon, OH and the breakfast was outstanding. Not sure why this one was so bad.

Superb

It was easy to check in, they held our luggage and cold foods, due to early check in and our room wasn't ready while we went to Sonic Temple festival... our friend staying with us came while we were at the festival he got the keys and our things easily and no issues of course he used his id but absolutely no issues. It was super clean and I usually find something but there wasn't! I asked at check in to pay in cash instead of charging my card and was told it was ok and we could pay with cash at the end of our stay, next morning someone else was on shift and charged my card. So theres isn't communication between employees but it was ok bc I had cash and card so it didn't really effect me. They just need to communicate between each other.

It was super clean and I usually find something but there wasn't! I asked at check in to pay in cash instead of charging my card and was told it was ok and we could pay with cash at the end of our stay, next morning someone else was on shift and charged my card. So theres isn't communication between employees but it was ok bc I had cash and card so it didn't really effect me. They just need to communicate between each other.

Exceptional

I really enjoyed my stay, one of the best hospitality experiences I’ve had in a while!

Breakfast was just ok. Eggs were not the best very watery. Sugar waffles were good. If you have time and don’t mind paying for breakfast first watch is 10 min east and is absolutely delicious. Room was very clean, bed was comfortable, and staff is very friendly and accommodating. Would definitely stay again.

Stayed for four nights, five days, the hotel was nice and the staff were exceptional - will definitely be coming back to stay in the future. Breakfast was fantastic and the hotel bar was a nice plus!