Legacy Inn - Cookeville

This was a last minute over night stay. The room was clean. The bed was very comfortable. The AC worked great. The Shower was good as well tub was a little slippery. No breakfast and Coffee was in the lobby. But for the price it was good. The lady at the front desk was reakky sweet. I did have to do a $40 cash deposit, was given back right after they checked to room. I can see why they do this, due to some people taking towels ect. They have a ATM in the lobby for you to get the cash with a $3 fee. Overall this was a good place to stay. If we are ever in the area and need a place to spend the night we would stay here.

We got put in a smoking room, and the rooms around us were smoking as well and we left smelling like smoke.

The manager was absolutely terrible to me. I did what he asked me to do and he still kicked me out. He stole another night's rent and the cash deposit. There were no damages. I have never had my money flat out stolen from under me ...and nothing I could do about it because the cops would have fabricated for him to have what he wanted. Especially if they all have common nefarious interests. I will not stop until I have every last dime back. I aSKED FOR the refund SEVERAL TIMES AND HE REFUSEd every time. He left me homeless and I really did everything he asked me to do. There was just no reason for it, and his attitude and actions were perverse.

The toilet ran all night, door stop and toilet paper holder were rusted. The person at the front desk could not answer any questions and it was a very noisy area. Never had to pay a cash deposit before!

We reached late in the night. Checkin was quick. The staff insisted on paying the security deposit through cash only. Luckily, I had enough. Room was ok. The bedsheet had stains and there was a dead fly under the sheets. Informed the staff at the reception and they responded quickly. Banging on the door seems to be the way of life here and there was no subtlety. The guy apologized, cited a reason for the stains and changed the sheets. The 2nd guy took the dead fly out and his facial expression seemed to say “why are you making a big deal about this. It’s just a dead fly”. We forgot to bring our toothpaste and were charged $3 for a small tube.

Air conditioning was ice cold. Clean hotel with a very friendly staff. No issues. This ain't the Ritz but it works great for me.

Not

This is a nice basic place to stay when you're just looking for a hot shower & comfortable bed to sleep in. The refrigerator & microwave came in handy. They only have complimentary coffee in the lobby (no other breakfast items). My room was clean, except the bathroom had a slightly moldy smell (shower curtain?). For the price, it was a good place to stay while I was moving into my new house.

Room and amenities, you get what you pay for. Its old but clean.

Exceptional

Pleasant

Passable

Very good

Passable

Exceptional

Room was clean and the AC/Heating was superb. The water pressure and temperature was super great!

Very good

Staff rude .room not that clean floor dirty toilet ran all the time .water pressure so bad could not rinse hair out.

Otherwise room is VERY basic and minimal.

Bed was fine, bath tub was not.