Residence Inn Cranberry Township Pittsburgh by Marriott

Superb

Very friendly staff, and helpful

Do not stay in the 1st floor. It’s like an apartment and you can hear every footstep from above. I was lucky enough to have a family of elephants above me. The pool is falling apart and probably hasn’t been cleaned in some time. Pool floor is coming apart. The court on the outside is in shambles, basketball hoop is falling apart and is a safety hazard. I witnessed 2 (maybe property managers) walk around and then continued to yell at a worker for missing some small debris outside. That’s the least of their worries! Those two seem to be clueless in how to run a hotel. Breakfast tasted and looked like it was made the day before. Key cards lose activation everyday, so be prepared to have front desk reactivate everyday around 4pm.

Location My room needs black curtains replaced

Clean and quiet. Loved it.

Hospitality was fantastic. I especially enjoyed the fire pit.

Always stay here when heading to Pittsburgh and will continue to do so

The hotel is really starting to show its age. There was a broken lamp in our suite and the gas fireplaces no longer work. The hotel was clean, but I was disappointed overall.

Away from highway/loud noise but still close to desired venue Pool needed a good cleaning , had buildup on walls, and step area and smelled like over compensation of pool chemicals instead

Nice location and friendly staff Pull out bed was broke , room and hotel in general is run down - liner of pool looks like it was falling apart , door to room did not shut completely

The AC in our room didn’t work, We didn’t feel like changing rooms after we had settled and gotten groceries and luggage away, But then our sheet kicked up and revealed how unhygienic our mattress was. It looked like a crime scene and was disturbing that guests would but charged to sleep on something like that. We changed rooms at that point and I made sure the mattress was clean and AC worked in the new room, After moving everything I wanted to shower only to not have body wash or conditioner in my shower, and our door lock was broken everytime we left or entered our room we had to fight the lock to shut the door. We couldn’t watch tv or sleep cause we could hear people above us. Definitely the worst experience I’ve had at a hotel.

Good

It could have been cleaner and its very outdated. Old carpet and dingy bathroom.

The breakfast was great. I was in room 107 and as soon as I opened the door could smell it from. The bacon was great on both days. They were quick to restock the food when it ran out.

Exceptional

Bad

A lot of places/surfaces within our hotel rooms were dirty or dusty. ( we stayed in a 2 bedroom suite. Staff was all very friendly, and the breakfast was good.

Exceptional

Great location to shops —restaurants and highways Loved the full size refrigerator Older bathrooms-update needed Needs new mattresses—I kept rolling into the middle of the bed

Hotel and staff are great! So friendly and accommodating. Love that they have a kitchen, free breakfast and coffee all day and they provided a free rollaway bed as well as a late check out! We will definitely stay here again!