HALL Arts Hotel, Dallas, Autograph Collection

This hotel was so gorgeous, so modern, so amazing! They had live music at the bar every day with beautiful musicians. We stayed in the suite and it was like we were staying at the Ritz-Carlton. The front desk people, the Doorman, everyone that worked at that hotel was like they were trained by the Ritz-Carlton . When we arrived in the room, they gifted us a very good bottle of wine, and a When we arrived in the room, they gifted us a very good bottle of wine and an amazing fruit tray, and it was not even our anniversary.. The service was impeccable.5 Stars!!

We had our honeymoon there , staff was helpful, rooms were clean everyday . I have enjoyed the room service and the menu.

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pool

Great place

Great staff, great room, terrific rooftop pool, definitely will return here again.

From the moment I pulled up, it was A1 service! The staff, the amenities, exceeded my expectations. Will definitely return!

Great customer service. No microwave and iron in the room but staff will bring you one. Food is not that great. Drinks are over price. But customers service is top tier.

Hotel staff at the door was very rude and treated us as if we didn’t belong there

Bar was fun - good selections. Live music. Clean hotel.

We wanted some ice since it was so hot and 100 degrees out. There was a sign in the room asking us to call for ice. Looked for the hotel phone to call for ice. The phone in the room was broken. We went out to dinner and got back late. Finally used the bathroom. Toilet would not flush. We were so tired we did not want to deal with having someone come to fix or having to move rooms. Luckily my better half is handy. He knew what to do. We had to lift the top of the toilet cover and press the toilet fill valve. Every single time we wanted to flush the toilet… When we checked out the next day - we told the front desk and they refunded me the resort fee and valet charge. The staff were nice and hospitable. Check toilet before you unpack if you are staying over night. Flush several times to check all is working.

Great location in the art district. Very courteous staff and clean amenities.

I have stayed before in this hotel a few months before, with that good experience I went ahead and booked for this travel I had and let me just say that the quality of the food, the cleanliness of the shared amenities, and even the rooms left a lot to say, to elaborate in one of our rooms we found a dog toy that was chewed which my toddler got a hold of, and one of the beds there was a blood stain, now when it comes to the shared amenities, the pool had green grime all over the sides, and the water was filthy. Also, the food left us very disappointed from simple toast that were burnt meat undercooked, to a lot more food quality issues. The staff is great. They did an amazing job and making us feel comfortable but other than the staff everything else was a complete disaster will not be staying there ever again.

Great location, great hotel, great experience

Once I arrived I was supposed to get a complimentary wine that was offered for my birthday at check in, had to call down twice to see where the wine was. Everything is ridiculously overpriced. A chicken sandwich is $21, no sides or drink. A small snicker bar was $8. You’re better off getting your own food and snacks from outside of the hotel. Also, dealt with a very rude employee that hung up in my face and when I explained the situation to a manager named Ava, she didn’t show much concern. Lastly, I needed to warm my food up that I got from somewhere else, they brung a dirty microwave to my room, sat it in a chair that had food spills and a bug in it. I called them to bring a different one and it barely worked so couldn’t warm my food. All in all, I will NEVER return. The hotel is TOO expensive to deal with any of that. DO NOT STAY THERE! ITS NOT WORTH THE MONEY. THE PICTURES ONLINE MAKE EVERYTHING LOOK BETTER AND BIGGER BUT ITS NOT THAT IN PERSON. I have stayed at cheaper hotels and had better service and microwaves in the room. Also there are extra charges for parking and once you leave that they do not tell you about.

I had an amazing stay at Hall Hotels! From check-in to check-out, everything exceeded my expectations. The staff was friendly, welcoming, and always willing to help. The room was clean, comfortable, and well-maintained, and the overall atmosphere made me feel right at home. I had absolutely no complaints throughout my stay. I would definitely stay here again and highly recommend Hall Hotels to anyone looking for a great experience!

Exceptional

Superb

Especially the receptionist who checked in me was very very professional

Extremely clean hotel, great friendly staff, well located, great amenities