The Westin Dallas Downtown

We had a great time and the hotel was very nice and everyone that worked there was great. I would definitely stay here again.

Very helpful staff, especially valet. Hotel clean and well appointed for downtown events.

However, we ordered at the restaurant at 2:30PM to be ready by 5:30PM, and we never received the order, even after calling three times.

The room was clean, the pool was clean wish the water was a bit warm. The staff was helpful.

Great experience. The staff was amazing!

A

The staff was very nice, they checked me in early and gave me a gigantic room. Everything was super clean, the bathroom was amazing, and the beds very comfortable. Would definitely stay here again.

The smell of the hotel was pleasant. The staff was very helpful and curteous. Valet service was the best ever!

Everything was on point

The breakfast was not what I expected. I ordered an omelet with turkey and jalapeños, but it came with sausage instead of turkey. When I pointed it out to the server, she insisted that I had received turkey, even though it was clearly sausage. It was a ridiculous response. There was no apology, and no manager came over to address the issue. Very disappointing customer service. Also, the hotel was overcrowded and the front desk staff was stressed out!!!

I liked everything about my visit. My room was upgraded for free. Everyone was nice.

The room was ok and the location too.

Bar was great for watching FIFA

The room was clean.

Nice rooms, but the hotel feels disjointed. Lobby on level 2, valet down at street level, need to change elevators for self drive parking, didn’t give you the vibe you’re in a hotel at times. Other then that convenient for Dealey plaza and sixth floor museum, with shopping amenities near by.

Great experience

I don’t have anything positive or negative to share.

I had a great stay at The Westin in downtown Dallas! The hotel was very clean, well-maintained, and had a welcoming atmosphere. The customer service was outstanding—everyone was friendly, professional, and made us feel right at home. We also spent some time at the bar, and the drinks were amazing! From check-in to check-out, everything exceeded our expectations. Overall, it was a fantastic experience, and I would definitely stay here again the next time I’m in Dallas. Highly recommend!

Book at your own discretion. Very dirty hotel.

We took a trip and stayed 2 nights . We loved the indoor pool and how close everything downtown was . Would definitely stay here again .